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With a focus on humanising business through conversation, Kudosity empowers businesses to build meaningful relationships with their customers through frictionless messaging experiences. Kudosity offers a range of capabilities, including global messaging and connectivity access, Software-as-a-Service (SaaS) messaging platforms with advanced contact, and campaign management alongside limitless automation to empower businesses to communicate at scale while maintaining a personal touch.","Media Release",{"id":17,"url":17,"linktype":18,"fieldtype":19,"cached_url":17},"article",[2587],"Operations",{"id":2489,"alt":17,"name":17,"focus":17,"title":17,"source":17,"filename":2490,"copyright":17,"fieldtype":35,"meta_data":2589,"is_external_url":37},{},"burst-sms-announces-rebrand-as-kudosity","resources/news/burst-sms-announces-rebrand-as-kudosity",-30,[],8205353,"73411678-d536-43da-9a23-57c950f262a5",[],{"name":2598,"created_at":2599,"published_at":2600,"updated_at":2601,"id":2602,"uuid":2603,"content":2604,"slug":2741,"full_slug":2742,"sort_by_date":849,"position":2454,"tag_list":2743,"is_startpage":37,"parent_id":2594,"meta_data":849,"group_id":2744,"first_published_at":2745,"release_id":849,"lang":855,"path":849,"alternates":2746,"default_full_slug":849,"translated_slugs":849,"_stopResolving":304},"Known wins Gold Stevie® Award for Innovation in Technology Development in 2023 Asia-Pacific Stevie Awards","2024-06-25T03:42:41.759Z","2025-02-07T00:25:10.198Z","2025-02-07T00:25:10.214Z",8205355,"7b98d0cf-c526-40a1-b25a-227c80213a96",{"seo":2605,"_uid":2484,"date":2608,"tags":2609,"image":2610,"title":2614,"content":2615,"category":2583,"duration":2225,"component":2585,"categories":2737,"description":2738,"image_mobile":2739,"last_updated":17},{"_uid":2481,"title":2606,"plugin":897,"og_image":17,"og_title":17,"description":2607,"twitter_image":17,"twitter_title":17,"og_description":17,"twitter_description":17},"Known wins Gold Stevie® Award for Innovation in Technology","Known Pty. Ltd., trading as Burst SMS and Conversr, has been recognised with the Gold Innovation in Technology Development – Non-Profit Stevie® Award in the 10th annual Asia-Pacific Stevie Awards.","2023-05-04 00:00",[],{"id":2611,"alt":17,"name":17,"focus":17,"title":17,"source":17,"filename":2612,"copyright":17,"fieldtype":35,"meta_data":2613,"is_external_url":37},792433,"https://a-us.storyblok.com/f/1001817/970x615/eefb102c7d/news-002.png",{},"A simpler, more engaging messaging experience",{"type":28,"content":2616},[2617,2625,2645,2649,2650,2654,2655,2659,2660,2670,2674,2675,2679,2680,2684,2685,2691,2695,2696,2700,2701,2712,2713,2732,2733],{"type":31,"content":2618},[2619,2623],{"text":2620,"type":1010,"marks":2621},"Sydney, Australia",[2622],{"type":1099},{"text":2624,"type":1010}," – Known Pty. Ltd., trading as Burst SMS and Conversr, has been recognised with the Gold Innovation in Technology Development – Non-Profit Stevie® Award in the 10th annual Asia-Pacific Stevie Awards.",{"type":31,"content":2626},[2627,2629,2634,2636,2643],{"text":2628,"type":1010},"Known was recognised for its Conversr Primed Program, which leverages ",{"text":2630,"type":1010,"marks":2631},"conversational artificial intelligence",[2632],{"type":930,"attrs":2633},{"href":2525,"uuid":63,"anchor":849,"target":762,"linktype":18},{"text":2635,"type":1010}," (AI) to drive an uplift in campaign performance for ",{"text":2637,"type":1010,"marks":2638},"non-profit fundraising",[2639],{"type":930,"attrs":2640},{"href":2641,"uuid":2642,"anchor":849,"target":762,"linktype":18},"/solutions/industries/not-for-profit","6a277e76-38c3-4937-ae1e-033f62c165aa",{"text":2644,"type":1010},". The Conversr solution offers a unique opportunity for charities to tap into their dormant data universe and find high propensity leads identified for conversion calling through telemarketing (TM).",{"type":31,"content":2646},[2647],{"text":2648,"type":1010},"Alex Macpherson, CEO, Known, said, “I am so pleased to see our Conversr solution recognised in this way. We are achieving new benchmarks for performance with our non-profit customers by leveraging their dormant data and the smarts of our conversational AI platform.”",{"type":31},{"type":31,"content":2651},[2652],{"text":2653,"type":1010},"The Conversr solution has been successfully used by charitable organisations including Community First Development and OzHarvest.",{"type":31},{"type":31,"content":2656},[2657],{"text":2658,"type":1010},"Kativa Bourke, Direct and Digital Marketing Manager Community First Development, said, “In a challenging environment, it was great to find a company that could offer a new option to diversify our fundraising program. Conversr has provided excellent service and support from the onset, and the follow up and insights post-campaign have been extremely valuable to us. The entire experience has been a smooth one and each of the Primed journeys we’ve run through Conversr has translated into one of our best TM campaigns for the year.” ",{"type":31},{"type":31,"content":2661},[2662,2664,2668],{"text":2663,"type":1010},"An OzHarvest spokesperson said, “Conversr allowed us to interact with our supporters through the ",{"text":52,"type":1010,"marks":2665},[2666],{"type":930,"attrs":2667},{"href":2537,"uuid":50,"anchor":849,"target":762,"linktype":18},{"text":2669,"type":1010}," channel in an incredibly human-like and personalised manner. Most importantly, the platform allowed for human moderation with its proprietary empathy filter, which intelligently identifies conversations where empathy is critical. We have found that it’s in these very simple ad-hoc interactions, where our supporters share their personal story, that we can create something that money can’t buy, loyalty. And it’s this loyalty that starts to move the fundraising dial and directly increases supporter life-time value.”",{"type":31,"content":2671},[2672],{"text":2673,"type":1010},"The Asia-Pacific Stevie Awards are the only business awards program to recognise innovation in the workplace in all 29 nations of the Asia-Pacific region. Widely considered to be the world's premier business awards, the Stevie Awards have conferred recognition for achievement in programs, such as the International Business Awards, for 21 years.",{"type":31},{"type":31,"content":2676},[2677],{"text":2678,"type":1010},"Known will receive this award during a virtual awards ceremony on Tuesday 27 June. This year, more than 800 nominations from organisations across Asia-Pacific were considered across multiple categories, such as Award for Excellence in Innovation in Products & Services, the Award for Innovative Management, and Award for Innovation in Corporate Websites. More than 100 global executives participated in the awards this year throughout February and March, judging gold, silver, and bronze Stevie Award winners based on average scores. ",{"type":31},{"type":31,"content":2681},[2682],{"text":2683,"type":1010},"Maggie Miller, president, Stevie Awards, said, “The 10th edition of the Asia-Pacific Stevie Awards attracted many remarkable nominations. The organisations that won this year have demonstrated that they are committed to being innovative, and we applaud them for their perseverance and creativity. We look forward to celebrating many of this year’s winners during our virtual awards ceremony on 27 June.”",{"type":31},{"type":31,"content":2686},[2687],{"text":2688,"type":1010,"marks":2689},"About Known",[2690],{"type":1099},{"type":31,"content":2692},[2693],{"text":2694,"type":1010},"Known is a local success story, innovating and ​enabling customer engagement at scale, globally. Messaging solutions, Conversr and Burst SMS, allow all businesses to automate and connect without losing the powerful human elements. ",{"type":31},{"type":31,"content":2697},[2698],{"text":2699,"type":1010},"Known evolves everyday just as technology does, resulting in it remaining one of the fastest growing businesses in the industry.",{"type":31},{"type":31,"content":2702},[2703,2705],{"text":2704,"type":1010},"For further information please visit ",{"text":2706,"type":1010,"marks":2707},"knownhq.com",[2708,2711],{"type":930,"attrs":2709},{"href":2710,"uuid":849,"anchor":849,"target":849,"linktype":45},"http://knownhq.com/",{"type":1099},{"type":31},{"type":31,"content":2714},[2715,2719,2722,2724,2731],{"text":2716,"type":1010,"marks":2717},"About the Stevie® Awards",[2718],{"type":1099},{"type":1012,"marks":2720},[2721],{"type":1099},{"text":2723,"type":1010},"Stevie Awards are conferred in eight programs: the Asia-Pacific Stevie Awards, the German Stevie Awards, the Middle East & North Africa Stevie Awards, The American Business Awards®, The International Business Awards®, the Stevie Awards for Women in Business, the Stevie Awards for Great Employers, and the Stevie Awards for Sales & Customer Service. Stevie Awards competitions receive more than 12,000 entries each year from organisations in more than 70 nations. Honouring organisations of all types and sizes and the people behind them, the Stevies recognise outstanding performances in the workplace worldwide. Learn more about the Stevie Awards at ",{"text":2725,"type":1010,"marks":2726},"http://www.StevieAwards.com",[2727,2730],{"type":930,"attrs":2728},{"href":2729,"uuid":849,"anchor":849,"target":849,"linktype":45},"http://www.stevieawards.com/",{"type":1099},{"text":1889,"type":1010},{"type":31},{"type":31,"content":2734},[2735],{"text":2736,"type":1010},"Sponsors and partners of the 2023 Asia-Pacific Stevie Awards include Adobo Magazine and PR Newswire Asia.",[2587],"In the ever-evolving world of digital commerce, businesses need to update and innovate their offerings.",{"id":2611,"alt":17,"name":17,"focus":17,"title":17,"source":17,"filename":2612,"copyright":17,"fieldtype":35,"meta_data":2740,"is_external_url":37},{},"known-wins-gold-stevie-award-for-innovation-in-technology-development-in-2023-asia-pacific-stevie-awards","resources/news/known-wins-gold-stevie-award-for-innovation-in-technology-development-in-2023-asia-pacific-stevie-awards",[],"d4d657b6-7d41-4a71-9167-ff87d093ec05","2024-06-25T03:48:09.202Z",[2747],{"id":2748,"name":2598,"slug":2741,"published":37,"full_slug":2749,"is_folder":37,"parent_id":2750},101664330902551,"knownhq/known-wins-gold-stevie-award-for-innovation-in-technology-development-in-2023-asia-pacific-stevie-awards",101605896141695,{"name":2752,"created_at":2753,"published_at":2754,"updated_at":2755,"id":2756,"uuid":2757,"content":2758,"slug":2910,"full_slug":2911,"sort_by_date":849,"position":2912,"tag_list":2913,"is_startpage":37,"parent_id":2594,"meta_data":849,"group_id":2914,"first_published_at":2915,"release_id":849,"lang":855,"path":849,"alternates":2916,"default_full_slug":849,"translated_slugs":849,"_stopResolving":304},"Kudosity leads messaging innovation with early adoption of RCS, encourages beta testing registrations","2024-11-18T00:18:55.948Z","2025-02-07T00:42:25.538Z","2025-02-07T00:42:25.554Z",15758815,"e91613eb-15f1-4ba1-8d55-0c201784f321",{"seo":2759,"_uid":2484,"date":2762,"tags":2763,"image":2764,"content":2767,"category":2583,"duration":2225,"component":2585,"categories":2906,"image_mobile":2908,"last_updated":17},{"_uid":2481,"title":2752,"plugin":897,"og_image":2760,"og_title":17,"description":2761,"twitter_image":17,"twitter_title":17,"og_description":17,"twitter_description":17},"https://a-us.storyblok.com/f/1001817/970x615/94995b2f5b/rcs-newsmedia.png","Known Pty Limited, trading as Kudosity Co, a leader in the messaging technology industry, has announced its early adoption of rich communication services (RCS), launching beta-testing in the Asia Pacific region.","2024-11-18 00:00",[],{"id":2765,"alt":17,"name":17,"focus":17,"title":17,"source":17,"filename":2760,"copyright":17,"fieldtype":35,"meta_data":2766,"is_external_url":37},1002268,{},{"type":28,"content":2768},[2769,2785,2796,2800,2804,2808,2819,2823,2824,2828,2832,2851,2855,2868,2876,2881],{"type":31,"content":2770},[2771,2775,2777,2783],{"text":2772,"type":1010,"marks":2773},"November 18, 2024 ",[2774],{"type":1099},{"text":2776,"type":1010},"– Known Pty Limited, trading as Kudosity Co, a leader in the messaging technology industry, has announced its early adoption of ",{"text":2778,"type":1010,"marks":2779},"rich communication services (RCS)",[2780],{"type":930,"attrs":2781},{"href":2782,"uuid":300,"anchor":849,"target":762,"linktype":18},"/products/messaging/rcs",{"text":2784,"type":1010},", launching beta-testing in the Asia Pacific region. Kudosity invites businesses to register for beta testing and gain exclusive early access to this next-generation messaging platform, designed to transform customer engagement.",{"type":31,"content":2786},[2787,2789,2794],{"text":2788,"type":1010},"RCS represents a significant leap forward in business messaging by offering richer and more interactive experiences than traditional ",{"text":2790,"type":1010,"marks":2791},"short message service (SMS)",[2792],{"type":930,"attrs":2793},{"href":2537,"uuid":50,"anchor":849,"target":762,"linktype":18},{"text":2795,"type":1010},". With features such as multimedia support, read receipts, and seamless interoperability across Android and iOS devices, RCS empowers businesses to connect with customers in more dynamic and personalised ways to drive meaningful interactions. As Apple and Google commit to integrating RCS, the platform is set to become the next global messaging standard, unifying messaging across devices.",{"type":31,"content":2797},[2798],{"text":2799,"type":1010},"Alex Macpherson, chief executive officer, Kudosity, said, \"As a company dedicated to transformational development, Kudosity is thrilled to be at the forefront of the rich messaging revolution. We believe that RCS will redefine business messaging by delivering richer, more interactive customer engagements. This early adoption will let our clients experience the future of communication before anyone else.\"",{"type":31,"content":2801},[2802],{"text":2803,"type":1010},"As privacy regulations tighten across Australia, RCS’s compliance-ready features empower businesses to manage customer data securely while adhering to stringent data protection laws. This makes RCS an ideal solution for companies looking to modernise their communication strategies without compromising on security or privacy.",{"type":31,"content":2805},[2806],{"text":2807,"type":1010},"Kudosity’s leadership in adopting RCS signals a shift towards advanced communication solutions in the APAC region, including key markets like Australia, New Zealand, Singapore, and the Philippines. With the region's strong technological infrastructure and appetite for innovation, Kudosity is positioned as the go-to partner for businesses ready to move beyond SMS and embrace rich messaging for customer engagement. ",{"type":31,"content":2809},[2810,2812,2817],{"text":2811,"type":1010},"Kudosity is also one of the first organisations in Australia and New Zealand to launch Agentforce, the autonomous artificial intelligence (AI) agent solution from Salesforce, during November, reinforcing its innovative drive and leadership. The solution will be used in conjunction with Kudosity’s ",{"text":2813,"type":1010,"marks":2814},"conversational AI",[2815],{"type":930,"attrs":2816},{"href":2525,"uuid":63,"anchor":849,"target":762,"linktype":18},{"text":2818,"type":1010}," solution to enhance customer engagement and deliver added value to a broader customer base.",{"type":31,"content":2820},[2821],{"text":2822,"type":1010},"Adrian Towsey, area vice president, SMB sales, Salesforce, said “Salesforce is proud that Kudosity is one of our first customers in the region to leverage Agentforce. They embody the nimble, first-mover approach that so many of Australia's small business community have when it comes to embracing digital innovation.",{"type":31},{"type":31,"content":2825},[2826],{"text":2827,"type":1010},"“We believe that humans with agents drive customer success together, and with the arrival of Agentforce, the team at Kudosity now have a set of tools to create and customise their own agents that will support the scaling of its workforce, delivering better customer relationships in the process.”",{"type":31,"content":2829},[2830],{"text":2831,"type":1010},"This integration of AI-powered tools with a human-centred approach is core to Kudosity's broader strategy, which extends to scaling customer engagement across multiple platforms and channels and empowering businesses to forge real connections with customers. ",{"type":31,"content":2833},[2834,2836,2842,2844,2849],{"text":2835,"type":1010},"Alex Macpherson said, \"Kudosity's commitment to innovation goes beyond RCS. We're also embracing an omnichannel approach in 2025 that includes platforms like ",{"text":2837,"type":1010,"marks":2838},"WhatsApp",[2839],{"type":930,"attrs":2840},{"href":2841,"uuid":308,"anchor":849,"target":762,"linktype":18},"/products/messaging/whatsapp",{"text":2843,"type":1010}," and ",{"text":317,"type":1010,"marks":2845},[2846],{"type":930,"attrs":2847},{"href":2848,"uuid":314,"anchor":849,"target":762,"linktype":18},"/products/messaging/viber",{"text":2850,"type":1010}," in APAC markets. Our dual strategy will equip businesses with the most effective tools for customer engagement, prioritising RCS for first-mover advantage while leveraging these platforms to drive immediate revenue gains.\"",{"type":31,"content":2852},[2853],{"text":2854,"type":1010},"The official launch of Kudosity’s Rich Messaging roadmap will take place at the Conversations '24 event on November 21, where industry leaders and innovators will gather to explore the future of business communications. Attendees will learn how RCS technology can revolutionise customer interactions.",{"type":31,"content":2856},[2857,2859,2866],{"text":2858,"type":1010},"Businesses eager to stay ahead in the messaging landscape are encouraged to register for beta testing at ",{"text":2860,"type":1010,"marks":2861},"kudosity.com/richmessaging",[2862],{"type":930,"attrs":2863},{"href":2864,"uuid":2865,"anchor":849,"target":762,"linktype":18},"/richmessaging","bbe68fdf-2986-4173-a812-edc5eee30fb7",{"text":2867,"type":1010}," to gain exclusive early access to RCS’s cutting-edge capabilities and contribute actively to shaping the future of business messaging.",{"type":31,"content":2869},[2870,2874],{"text":2871,"type":1010,"marks":2872},"- ENDS - ",[2873],{"type":1099},{"text":2875,"type":1010}," ",{"type":31,"content":2877},[2878],{"text":2573,"type":1010,"marks":2879},[2880],{"type":1099},{"type":31,"content":2882},[2883,2885,2891,2893,2898,2900,2904],{"text":2884,"type":1010},"Kudosity is a messaging technology company that has been at the forefront of innovation for more than 20 years. With a focus on humanising business through conversation, Kudosity empowers businesses to build meaningful relationships with their customers through frictionless messaging experiences. Kudosity offers a range of capabilities, including ",{"text":2886,"type":1010,"marks":2887},"global messaging",[2888],{"type":930,"attrs":2889},{"href":2890,"uuid":69,"anchor":849,"target":762,"linktype":18},"/products/connectivity/sms-gateway",{"text":2892,"type":1010}," and connectivity access, Software-as-a-Service (SaaS) messaging platforms with advanced contact, and ",{"text":2894,"type":1010,"marks":2895},"campaign management",[2896],{"type":930,"attrs":2897},{"href":2516,"uuid":2517,"anchor":849,"target":762,"linktype":18},{"text":2899,"type":1010},", alongside limitless ",{"text":2521,"type":1010,"marks":2901},[2902],{"type":930,"attrs":2903},{"href":2525,"uuid":63,"anchor":849,"target":762,"linktype":18},{"text":2905,"type":1010}," to empower businesses to communicate at scale while maintaining a personal touch. ",[2907,2587],"Marketing",{"id":849,"alt":849,"name":17,"focus":849,"title":849,"filename":849,"copyright":849,"fieldtype":35,"meta_data":2909,"is_external_url":37},{},"kudosity-leads-messaging-innovation-with-early-adoption-of-rcs-encourages-beta-testing-registrations","resources/news/kudosity-leads-messaging-innovation-with-early-adoption-of-rcs-encourages-beta-testing-registrations",20,[],"5a30f5e7-1f55-4de8-b89c-5d6ead25fb55","2024-11-20T22:15:30.129Z",[],"article-slider","boxed",{"type":28,"content":2920},[2921],{"type":31,"content":2922},[2923],{"text":2924,"type":1010},"We embrace diverse lifestyles and find unique ways to balance existing commitments.",{"_uid":2926,"items":2927,"style":2999,"title":3000,"buttons":3006,"spacing":2002,"component":3007,"description":3008},"13d0c2cc-f8a7-472a-a1ba-123c5a6261d1",[2928,2938,2947,2956,2965,2974],{"_uid":2929,"title":2930,"marker":17,"content":2931,"component":2937},"64fcea7e-4cea-4472-8337-9fc69224ee06","What is Kudosity?",{"type":28,"content":2932},[2933],{"type":31,"content":2934},[2935],{"text":2936,"type":1010},"Kudosity’s a messaging technology company that helps businesses build relationships through SMS, MMS or rich-messaging channels including RCS and WhatsApp. With 15+ years of innovation Kudosity focuses on humanising communication, with Conversational AI and automation delivering authentic engagement at scale.","accordion-item",{"_uid":2939,"title":2940,"marker":17,"content":2941,"component":2937},"5297630d-dfe7-42b6-b130-0b911a408296","How can Kudosity improve customer engagement?",{"type":28,"content":2942},[2943],{"type":31,"content":2944},[2945],{"text":2946,"type":1010},"By using Kudosity—businesses can reach customers directly on their mobiles, fostering personal connections and engagement rates. SMS has higher open rates, often exceeding 98%, leading to improved conversion rates compared to other channels.",{"_uid":2948,"title":2949,"marker":17,"content":2950,"component":2937},"912740cb-b0d7-4a38-80a1-de02a07bd4f3","Which industries does Kudosity offer messaging solutions?",{"type":28,"content":2951},[2952],{"type":31,"content":2953},[2954],{"text":2955,"type":1010},"Kudosity is suited for a range of industries including e-commerce, healthcare, recruitment, government and automotive. Whether you’re a business looking to communicate with your customers, or a software provider with special requirements—we offer tailored solutions to meet your needs",{"_uid":2957,"title":2958,"marker":17,"content":2959,"component":2937},"4410dc92-a70b-4ecd-9742-c618b1e32f97","How does Kudosity ensure message deliverability and reliability?",{"type":28,"content":2960},[2961],{"type":31,"content":2962},[2963],{"text":2964,"type":1010},"Where other messaging platforms send through unreliable, non-compliant routes, Kudosity only connects to the best global carriers and tier 1 aggregators. Offering 100% delivery to carrier and Original Handset Delivery Reports (DLR). Not all carriers offer DLRs, in these instances we will try to source Carrier Acknowledgements (ACK).",{"_uid":2966,"title":2967,"marker":17,"content":2968,"component":2937},"bff41deb-ee0e-49f4-846d-9c89bb04772a","What security capabilities does Kudosity offer?",{"type":28,"content":2969},[2970],{"type":31,"content":2971},[2972],{"text":2973,"type":1010},"Yes, Kudosity is both ISO 27001 and SOC 2 | Type II certified. We’re committed to protecting the confidentiality, integrity, and availability of data for our customers, end-users, and stakeholders.",{"_uid":2975,"title":2976,"marker":17,"content":2977,"component":2937},"c5814df7-7744-4808-8b70-d03f78965d2e","How can I get started with Kudosity?",{"type":28,"content":2978},[2979],{"type":31,"content":2980},[2981,2983,2989,2991,2997],{"text":2982,"type":1010},"To begin using Kudosity, you can ",{"text":2984,"type":1010,"marks":2985},"start a trial",[2986],{"type":930,"attrs":2987},{"href":2988,"uuid":16,"anchor":849,"target":762,"linktype":18},"/trial",{"text":2990,"type":1010}," or ",{"text":2992,"type":1010,"marks":2993},"talk",[2994],{"type":930,"attrs":2995},{"href":2996,"uuid":274,"anchor":849,"target":762,"linktype":18},"/talk-to-an-expert",{"text":2998,"type":1010}," to one of our messaging experts. 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