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The partnership formalises a collaboration that enables both organisations to support customers seeking richer communication workflows powered by Kudosity’s platform and Salesforce.",{"type":31,"attrs":1045,"content":1046},{"textAlign":854},[1047],{"text":1048,"type":917},"Under the agreement, ProQuest will validate and implement the Kudosity Salesforce integration across defined customer use cases, including reviewing technical architecture, assessing data flows and configuration requirements, and ensuring alignment with best practice Salesforce standards. ProQuest will also deploy the integration within its own Salesforce environment to test scenarios such as customer feedback and Net Promoter Score programs.",{"type":31,"attrs":1050,"content":1051},{"textAlign":854},[1052],{"text":1053,"type":917},"ProQuest becomes Kudosity’s preferred technical delivery partner for customers using the Salesforce integration. Kudosity will provide first line customer triage, while ProQuest delivers second line technical support and resolution. This combined support model ensures a reliable, scalable experience for customers integrating messaging into Salesforce environments.",{"type":31,"attrs":1055,"content":1056},{"textAlign":854},[1057],{"text":1058,"type":917},"The partnership includes coordinated sales and marketing activity, customer demonstrations and a joint enablement program for both teams. A commercial framework has been established for integration delivery and managed service support, including structured integration packages and a monthly managed service designed to optimise and maintain customer deployments.",{"type":31,"attrs":1060,"content":1061},{"textAlign":854},[1062],{"text":1063,"type":917},"Tori Starkey, Director at Kudosity, said: “Our customers want streamlined, reliable communication inside Salesforce. ProQuest brings deep technical capability and a strong track record in delivering complex Salesforce solutions. This partnership enhances our ability to help organisations automate engagement and deliver more human, connected customer experiences.”",{"type":31,"attrs":1065,"content":1066},{"textAlign":854},[1067,1074],{"text":1068,"type":917,"marks":1069},"Aymericc Zito, CEO at ProQuest",[1070],{"type":1071,"attrs":1072},"textStyle",{"color":1073},"#292A2E",{"text":1075,"type":917},", said: “Salesforce customers are seeking integrated communication solutions that lift engagement and operational efficiency. Kudosity’s platform, combined with our delivery expertise, enables organisations to adopt messaging in a more controlled, scalable and impactful way.”",{"type":31,"attrs":1077,"content":1078},{"textAlign":854},[1079],{"text":1080,"type":917},"The partnership takes effect from 10 December 2025 and establishes a foundation for continued commercial collaboration, including referrals, implementation delivery, managed service support and future joint initiatives.",{"type":31,"attrs":1082,"content":1084},{"textAlign":1083},"center",[1085],{"text":1086,"type":917,"marks":1087},"- ENDS -  ",[1088],{"type":965},{"type":31,"attrs":1090,"content":1091},{"textAlign":854},[1092],{"text":1093,"type":917,"marks":1094},"About Kudosity",[1095],{"type":965},{"type":31,"attrs":1097,"content":1098},{"textAlign":854},[1099],{"text":1100,"type":917},"Kudosity is a messaging technology company that has been at the forefront of innovation for more than 20 years. With a focus on humanising business through conversation, Kudosity empowers businesses to build meaningful relationships with their customers through frictionless messaging experiences. Kudosity offers a range of capabilities, including global messaging and connectivity access, Software-as-a-Service (SaaS) messaging platforms with advanced contact, and campaign management, alongside limitless automation to empower businesses to communicate at scale while maintaining a personal touch.  ",{"type":31,"attrs":1102,"content":1103},{"textAlign":854},[1104],{"text":1105,"type":917},"Previously known as Burst SMS, the company rebranded to Kudosity as part of its evolution into a broader platform supporting customer communication at scale.",{"type":31,"attrs":1107,"content":1108},{"textAlign":854},[1109],{"text":1110,"type":917,"marks":1111},"Media contact",[1112],{"type":965},{"type":31,"attrs":1114,"content":1115},{"textAlign":854},[1116,1118,1120],{"text":1117,"type":917},"Tori Starkey",{"type":1119},"hard_break",{"text":1121,"type":917,"marks":1122},"Tori.Starkey@kudosity.com",[1123],{"type":925,"attrs":1124},{"href":1121,"uuid":854,"anchor":854,"target":767,"linktype":1125},"email",{"id":17,"url":17,"linktype":18,"fieldtype":19,"cached_url":17},[],{"id":854,"alt":854,"name":17,"focus":854,"title":854,"filename":854,"copyright":854,"fieldtype":35,"meta_data":1129,"is_external_url":37},{},[],"kudosity-announces-strategic-partnership-with-proquest-to-accelerate-salesforce-integrated-messaging-innovation","resources/news/kudosity-announces-strategic-partnership-with-proquest-to-accelerate-salesforce-integrated-messaging-innovation",-10,[],"678e2556-bfdd-489b-a258-e5258a782989",[],["Reactive",1138],{"name":1139,"created_at":1140,"published_at":1141,"updated_at":1142,"id":1143,"uuid":1144,"content":1145,"slug":1273,"full_slug":1274,"sort_by_date":854,"position":1275,"tag_list":1276,"is_startpage":37,"parent_id":987,"meta_data":854,"group_id":1277,"first_published_at":1278,"release_id":854,"lang":860,"path":854,"alternates":1279,"default_full_slug":854,"translated_slugs":854},"Kudosity appoints Jules Holden to lead Channel & SMB growth across ecommerce and retail.","2025-11-25T01:25:07.180Z","2025-11-25T02:05:37.146Z","2025-11-25T02:05:37.162Z",116098282253911,"37f8a4d7-d733-4ed2-a22f-ceb57b8fc839",{"seo":1146,"_uid":903,"date":1148,"tags":1149,"gated":1017,"image":1151,"footer":1155,"content":1156,"category":975,"duration":976,"hide_toc":37,"redirect":1269,"component":977,"categories":1270,"hide_related":37,"image_mobile":1271,"last_updated":17},{"_uid":900,"title":1139,"plugin":901,"og_image":17,"og_title":17,"description":1147,"twitter_image":17,"twitter_title":17,"og_description":17,"twitter_description":17},"Kudosity names Jules Holden Head of Channel & SMB to drive partner growth and expand ecommerce and retail offerings across APAC. ","2025-11-25 00:00",{"value":1150,"plugin":1016},[],{"id":1152,"alt":17,"name":17,"focus":17,"title":17,"source":17,"filename":1153,"copyright":17,"fieldtype":35,"meta_data":1154,"is_external_url":37},116108165474955,"https://a-us.storyblok.com/f/1001817/1455x923/3408e4488a/jules-media-release_banner.png",{},[],{"type":28,"content":1157},[1158,1167,1172,1177,1185,1190,1197,1202,1212,1220],{"type":31,"attrs":1159,"content":1160},{"textAlign":854},[1161,1165],{"text":1162,"type":917,"marks":1163},"Sydney, 25 November 2025 ",[1164],{"type":965},{"text":1166,"type":917},"– Kudosity has announced the appointment of Jules Holden, who brings deep expertise across ecommerce and retail, customer experience, and enterprise software. With a strong track record at Yotpo supporting high growth brands across APAC, Jules strengthens Kudosity’s commitment to delivering high performing solutions for customers and partners.",{"type":31,"attrs":1168,"content":1169},{"textAlign":854},[1170],{"text":1171,"type":917},"Holden will lead the expansion of Kudosity’s Partnership Channel while supporting strategic customers across Australia, New Zealand and Southeast Asia. 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Known for its ease of use, powerful integrations and 24/7 local support, Kudosity offers a flexible solution for teams looking to improve engagement, drive results and maintain compliance across every message.",[1319],{"type":1071,"attrs":1320},{"color":1308},{"type":31,"content":1322},[1323],{"text":1324,"type":917,"marks":1325},"“We’re excited to support the StackUp community with tools that help businesses grow through better communication,” said Alex Macpherson, chief executive officer, Kudosity. “StackUp customers will benefit from messaging that’s reliable, adaptable and built for real-world impact. That’s what Kudosity delivers.”",[1326],{"type":1071,"attrs":1327},{"color":1308},{"type":31,"content":1329},[1330],{"text":1331,"type":917,"marks":1332},"“Kudosity represents the kind of partnership we value at StackUp,” said Andy Graham, Founder & CTO, StackUp. “Their platform combines technical excellence with a genuine commitment to customer experience, making them a great fit for our expert community.”",[1333],{"type":1071,"attrs":1334},{"color":1308},{"type":31,"content":1336},[1337],{"text":1338,"type":917,"marks":1339},"Kudosity’s platform is built entirely onshore and meets all Australian regulatory standards. Features include consent management, sender ID registration, delivery insights, and a developer-friendly API, with tools available through both a self-service portal and advanced integrations.",[1340],{"type":1071,"attrs":1341},{"color":1308},{"type":31,"content":1343},[1344,1349,1357],{"text":1345,"type":917,"marks":1346},"To learn more about partnering with Kudosity, visit",[1347],{"type":1071,"attrs":1348},{"color":1308},{"text":1350,"type":917,"marks":1351}," ",[1352,1355],{"type":925,"attrs":1353},{"href":1354,"uuid":580,"anchor":854,"target":767,"linktype":18},"/partners/",{"type":1071,"attrs":1356},{"color":1308},{"text":1358,"type":917,"marks":1359},"https://kudosity.com/partners",[1360],{"type":925,"attrs":1361},{"href":1354,"uuid":580,"anchor":854,"target":767,"linktype":18},{"type":31,"content":1363},[1364],{"text":1086,"type":917,"marks":1365},[1366,1367],{"type":965},{"type":1071,"attrs":1368},{"color":1308},{"type":31,"content":1370},[1371],{"text":1093,"type":917,"marks":1372},[1373,1374],{"type":965},{"type":1071,"attrs":1375},{"color":1308},{"type":31,"content":1377},[1378],{"text":1100,"type":917,"marks":1379},[1380],{"type":1071,"attrs":1381},{"color":1308},{"type":31,"content":1383},[1384],{"text":1105,"type":917,"marks":1385},[1386],{"type":1071,"attrs":1387},{"color":1308},{"type":31,"content":1389},[1390],{"text":1391,"type":917,"marks":1392},"About StackUp",[1393,1394],{"type":965},{"type":1071,"attrs":1395},{"color":1308},{"type":31,"content":1397},[1398,1406],{"text":1399,"type":917,"marks":1400},"StackUp",[1401,1404],{"type":925,"attrs":1402},{"href":1403,"uuid":854,"anchor":854,"target":854,"linktype":45},"https://www.stackup.tech/",{"type":1071,"attrs":1405},{"color":1308},{"text":1407,"type":917,"marks":1408}," is an AI-powered platform that helps business leaders assess, benchmark and improve the health of their technology function. Designed to bridge the gap between technology and business, StackUp delivers clear insights, practical recommendations and independent validation - enabling better decisions, stronger alignment and reduced risk.",[1409],{"type":1071,"attrs":1410},{"color":1308},{"type":31,"content":1412},[1413],{"text":1414,"type":917,"marks":1415},"The StackUp Partner Programme brings together high-quality service providers to support the evolving needs of modern business leaders.",[1416],{"type":1071,"attrs":1417},{"color":1308},{"type":31,"content":1419},[1420],{"text":1110,"type":917,"marks":1421},[1422,1423],{"type":965},{"type":1071,"attrs":1424},{"color":1308},{"type":31,"content":1426},[1427,1431,1432],{"text":1117,"type":917,"marks":1428},[1429],{"type":1071,"attrs":1430},{"color":1308},{"type":1119},{"text":1121,"type":917,"marks":1433},[1434],{"type":925,"attrs":1435},{"href":1436,"uuid":854,"anchor":854,"target":854,"linktype":45},"mailto:Tori.Starkey@kudosity.com",{"id":17,"url":17,"linktype":18,"fieldtype":19,"cached_url":17},[],{"id":854,"alt":854,"name":17,"focus":854,"title":854,"filename":854,"copyright":854,"fieldtype":35,"meta_data":1440,"is_external_url":37},{},"kudosity-partners-with-stackup-to-empower-their-network-with-smarter-messaging","resources/news/kudosity-partners-with-stackup-to-empower-their-network-with-smarter-messaging",-20,[],"4fc972c8-c9c9-40cc-a61a-9b2fd7e1c757","2025-08-13T07:06:52.794Z",[],1780031361531]