Check and update your own systems
Identify every system or integration you manage that connects to the platform.
Ask your technical team or IT provider to check that each system supports TLS 1.3.
Update any software, libraries or settings that only support TLS 1.2.
Test from the actual system that connects to the platform, with TLS 1.2 disabled for the test.
Confirm that API requests work successfully using TLS 1.3.
Check your customers' accounts
Identify who manages each of your customers' API integration and API credentials, including its secret.
For integrations you manage, complete the same checks, updates and tests as above.
For integrations your customers' manage, notify them of the June 2027 migration.
Ask those customers to have their technical team or IT provider update and test their systems.
Explain, where necessary, that upgrading your system will not update their separate integration.
Follow up and confirm completion
Record which accounts have passed testing and which still need action.
Ask customer-managed accounts to confirm they have successfully tested their integration using TLS 1.3.
Follow up with customers who have not confirmed completion.
Raise any issues with our support team helpdesk@kudsoity.com before the migration.
Complete all checks and required updates before June 2027.
API secrets:
Customers do not need to change or share their API secret solely for this migration.
After the switch:
Systems that only support TLS 1.2 will no longer connect to the affected services after June 2027.
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