Scale your
conversational
messaging
driven by AI

With Kudosity's AI-powered conversational
messaging, you can create personalised
customer journeys at scale.

Conversational Messaging Benefits

Kudosity's Conversational Messaging brings artificial intelligence to your customer communications, enhancing customer experience.

Invest in lasting success. Develop 1:1 relationships at scale with personalised conversations to increase your revenue in a sustainable way.

Automate your conversations using Natural Language Processing (NLP) to categorise each message, providing personalised and humanised responses.

Boost efficiency with large language modelling (LLM), which enables faster AI predictive replies that add extra value to your team's responses.

How you can leverage our Conversational SMS solution

Kudosity's Conversational Messaging brings artificial intelligence to your 
customer communications, enhancing customer experience and business efficiency.

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Lead Qualification

Reduce the costs of your telemarketing program by focusing on the right targets. Kudosity’s strategic Pre-Calling program warms up your prospects and identifies your high propensity leads.

Recover Failed Payments

Over $118 billion in fees, labour, and lost revenue were directly attributed to failed payments in 2020.

Kudosity’s failed payment solutions efficiently correct data records through personalised AI text responses.

Update Customer Records

Most companies are going paperless, as postage can be costly, time-consuming, and increase a company's carbon footprint.

Kudosity reduces the burden of updating your customer records to help make the switch.

Boost Fundraising Efforts

Nurture your 1:1 relationships with donors to create long-lasting, regular donation programs.

Our automated conversations retain a highly personalised human touch.

Ready for more in-depth messaging insights?

Discover 2025 messaging trends with this free guide, offering insights on how to reach more customers, boost engagement, and stay compliant with Australian privacy laws

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Why choose Kudosity’s conversational AI platform?

Zero Code Turnkey Solution

No expertise is required in NLP or conversational AI. Access our API for complete process automation.

Humanising engagement

Leverage the power of automation without compromising customer experience in a human way.

Award-winning CX model

Our solutions with a 5-step customer journey process: Connect, Humanise, Simplify, Trust and Insight.

Advanced metrics

We design conversations to optimise conversions and track metrics like NPS and positive and negative replies.

FAQs

Create personalised customer journeys at scale through conversational and AI-powered conversational messaging.

What exactly is conversational AI, and how does it enhance communication?

Conversational AI refers to the use of artificial intelligence to conduct conversations with users via text. This technology employs advanced algorithms to analyse and understand the context and intent behind user enquiries to provide responses that are relevant and highly personalised. This can help transform standard customer interactions into engaging and meaningful exchanges.

What distinguishes our conversational messaging solutions from others?

Kudosity's conversational messaging stands out due to its deep learning technology that evolves with each interaction, sophisticated Natural Language Processing (NLP) that accurately interprets user intentions and Large Language Modelling (LLM), enabling faster AI predictive replies that add extra value to your team's responses.

What should businesses consider regarding compliance and security when using conversational AI?

When implementing conversational AI, businesses should prioritise compliance with international data protection regulations such as GDPR and CCPA.
Kudosity ensures that all interactions through our platforms are encrypted and that customer data is handled securely, providing your business with the tools to manage consent and safeguard user information effectively.

How can businesses customise and optimise the functionality of our conversational AI?

Our conversational AI can be tailored to fit your specific business needs. This customisation involves training the AI with industry-specific data to enhance its understanding and responsiveness. Also ongoing analysis of interaction patterns allows for continuous improvement, ensuring that the AI effectively addresses customer needs and drives engagement.

What our customers say

Within the first 90 minutes, there was a 4x increase in website visitors and sales increased by 59%. What's even more exciting is the significant growth in first-time customers and returning customers.