Messaging and engagement solutions
Start meaningful conversations and boost your engagement and conversion rates with our messaging solutions.
Authentic conversations with every customer
SMS works well with email as it has a higher open rate. Anything can happen on an event day too, so it's also a great broadcast tool to have on hand because it's so much quicker to prepare and send.
Marika Bailey, Marketing Manager, RAC Arena
Benefits of
Kudosity SMS Software
Customer relationships are the heart of ongoing success, and connecting with your audience is key to maintaining engagement and inspiring loyalty. Cut through the noise with enterprise SMS alert services from Kudosity.
Why Choose Kudosity's
corporate SMS solutions?
Reach your audiences in an instant, giving them the opportunity to act on your message fast. SMS reminders and marketing are attention-grabbing, personalised, and highly effective. Our platform makes getting started quick and easy. Nurture long-lasting relationships with your audience with Kudosity.
Bulk messaging
Send SMS messages to multiple customers at once. Use bulk messaging for promotions, updates alerts and more.
Automation
Automated SMS appointment and event reminders reduce no-shows and boost participation.
Analytics and reporting
Get in-depth insight into your SMS campaigns. Discover what works and what doesn't so you can optimise your approach.
Simple scalability
Our SMS business solutions are simple yet scalable. Whether you're a small business or a large corporation, our tools can grow with you.
High delivery rates
Rely on our enterprise SMS solutions to get your message to the right people at the right time.
Seamless integration
With dozens of direct or thousands zero-code integrations, Kudosity connects with your existing systems.
Implementing messaging solutions in your business
Web platform
Our SMS platform offers a user-friendly interface where you can effortlessly manage your SMS campaigns. With features like message scheduling, reporting and analytics and personalised messaging, our platform ensures you stay connected with your audience.
REST API
Directly integrate SMS into your applications with our flexible APIs. Designed for developers, our API provides extensive documentation and supports a variety of programming languages. With high reliability and scalability, you can automate messaging, receive delivery reports, and enhance your application's communication capabilities with ease.
Integrations
Expand your communication reach by integrating our SMS platform with your favourite tools and services. Whether you use CRM systems, marketing automation software, or e-commerce platforms, our ready-made integrations ensure smooth and efficient synchronization. Streamline your workflow and enhance your customer engagement effortlessly.
FAQs
What are the main features of Kudosity's enterprise messaging solutions?
Kudosity offers bulk messaging, client reminders, analytics, automation, conversational AI and more.
How does Kudosity’s messaging solution incorporate automation?
Automation is a major feature of our software. It allows you to create message sequences based on specific interactions. Trigger a series of messages based on keywords or criteria, where the messages are tailored to the customer you’re interacting with. Enhance engagement with automated, personalised communications.
What can the conversational AI feature be used for?
Our conversational AI feature can also help manage customer interactions and increase engagement. You can use it to create a specialised chat tool to deliver consistent messaging to client questions 24/7. Use the chat functions to make sure your customers can access answers whenever they need.
How can businesses integrate Kudosity's messaging solutions with existing communication systems?
Our SMS solutions integrate effortlessly with most communication tools. You can contact our support team for more information about how your specific system will integrate.
What compliance measures are essential when using Kudosity’s business messaging solution?
To send any type of bulk SMS message, you must meet local bulk messaging regulations. Common compliance measures include securing customer consent for messages, and ensuring you keep an option to opt in and out of operational or marketing messaging.
How can I measure the success of SMS marketing campaigns with Kudosity?
Use our analytics tools to track key metrics like open rates and engagement.
What industries benefit most from SMS business solutions, and why?
Industries like retail, e-commerce, healthcare, finance, and government benefit from SMS business solutions.
Customer success stories
A true game changer. Their NLP solution was the most effective marketing tool we’ve ever used for lead qualification at Uber.
Fast dedicated support. We love the local support and account management team. They're always very responsive to all our enquiries or ideas on how we can make the most of the platform.
Our first Giving Day was a success in reaching our $1M target with a two-touchpoint journey and conversational AI. We even had a $10k donation come through from an SMS touchpoint.
We started sending an SMS campaign only a month ago to 100,000+ customers and experienced a 20% increase in revenue, with increased site visits and conversions. We expect this to increase even further for Black Friday
We just completed our first conversational AI SMS pilot, it was focused on re-engaging candidates across our database that we haven’t spoken to recently. We had amazing results, over 25% of people engaged in the conversation and around 5% of those we spoke to have now re-engaged.
SMS works well with email as it has a higher open rate. Anything can happen on an event day too, so it’s also a great broadcast tool to have on hand because it’s so much quicker to prepare and send.
Our phone calls with potential talent would be on average up to 7 minutes. Productivity and efficiency improved significantly when hundreds of messages could be sent within a 10 second transaction.
We were looking for an efficient solution that allowed us to improve our ability to service our customers' needs. The implementation of conversational AI did this and more; the results proved to be a game changer.
Elevate your communication with our SMS marketing solutions
Kickstart your SMS campaigns today and connect with more of your customers.