Drive customer engagement with
MMS messaging

Stand out in crowded inboxes with Kudosity’s Multimedia Messaging Service (MMS), the visual messaging solution that lets you send pictures, videos or GIFs directly to your customers.

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Multimedia messaging opens up more communication possibilities than SMS with images and GIFs

For businesses already using SMS campaigns, MMS is the perfect upgrade and works seamlessly alongside capabilities like Bulk SMS and SMS Marketing.

Grab attention

Emails and standard texts are easy to overlook. A multimedia message featuring an image, GIF or short video immediately captures attention and lifts campaign performance.

Boost engagement

Visual content outperforms text-only campaigns. MMS messaging encourages more clicks, higher retention, and engagement. Ideal for promotions and product launches.

Create lasting impressions

When customers can see your brand, your message becomes more memorable. MMS strengthens brand recognition and helps you stand out in noisy channels.

How businesses can utilise MMS Messaging

Kudosity’s bulk MMS messaging and bulk MMS service empower brands to deliver visually rich communication at scale, across marketing, support, and customer loyalty programs.

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MMS for marketing

Bring promotions to life with product images, teaser videos, GIFs and branded visuals. MMS works seamlessly with your wider SMS ecosystem, including:

This combined approach strengthens your mobile marketing strategy and drives higher ROI.

MMS for event management

Send visually engaging invitations, reminders and event updates. Paired with SMS Booking Confirmations, MMS ensures event communication stays clear, branded and impactful from start to finish.

MMS for announcements

When clarity and visibility matter, MMS provides a better way to deliver important updates. Use images, diagrams and branded visuals to make announcements stand out.

MMS for customer support

Enhance your service experience with visual troubleshooting, how-to content and personalised replies. MMS works perfectly alongside Kudosity’s:

Together, they create a seamless, high-impact support ecosystem.

MMS for coupons and scannable codes

Boost sales with MMS coupons featuring scannable QR codes. Instantly deliver eye-catching messages, drive engagement and make redemption easy with a quick scan.

What's the difference between SMS and MMS?

API solutions for MMS

Integrate MMS directly into your applications, systems or workflows with Kudosity’s developer-ready APIs.

Messaging API

Send, receive and automate bulk MMS campaigns using a powerful, flexible API. Learn more through our:

How to personalise MMS for your business needs

Kudosity makes it easy to personalise and segment MMS campaigns so every message feels relevant and engaging.

You can:

Tailor multimedia content for specific demographics or customer segments.
Insert personalised fields like first names, product recommendations or booking details.
Build automated journeys using MMS + SMS + AI.
Combine MMS with SMS Marketing and Feedback & Surveys to enhance CX.

Ready to elevate your mobile engagement? Talk to our team and discover how MMS can transform your communication strategy.

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FAQs

What is the maximum file size allowed for an MMS message?

Most carriers support MMS files between 300–600 KB, but keeping files below 500 KB ensures better deliverability.

What file formats are supported?

Our MMS service supports various file formats, enabling you to deliver rich and engaging content. For images, you can use PNG, JPG, JPEG, and GIF formats. We support MP4 and MPEG4 video formats, and you can use MP3 for audio files. This range of supported formats allows you to creatively connect with your audience in multiple ways.

How long can an MMS video be?

Videos are typically 10–30 seconds, depending on compression and file size.

Will MMS look different on iPhone versus Android devices?

Slight differences occur due to device screen sizes, aspect ratios and OS formats, but content remains fully viewable.

Do recipients need mobile data enabled to receive an MMS?

Yes, MMS requires a mobile data connection or Wi-Fi that supports MMS via the carrier.

What happens if a recipient’s device doesn’t support MMS?

Your message may convert to an SMS containing a link to the hosted multimedia file.

Can I schedule MMS campaigns to send at a specific time?

Absolutely. Kudosity’s platform lets you schedule bulk MMS and SMS campaigns for peak engagement periods.

Can I send MMS campaigns to international mobile numbers?

International MMS support varies by carrier. Contact our team for region-specific guidance.

What our customers say

Within the first 90 minutes, there was a 4x increase in website visitors and sales increased by 59%. What's even more exciting is the significant growth in first-time customers and returning customers.