Burst SMS is now Kudosity
Our SMS software solution ensures fast and reliable message delivery across
114 countries, supporting bulk SMS marketing campaigns.
Delivering messages since 2008.
Your all-in-one platform for SMS messaging
At Kudosity, we offer a complete business SMS service tailored to fit your needs, no matter the size of your business. Send personalised messages and manage bulk SMS campaigns easily with software that integrates seamlessly with your current systems. Whether you’re enhancing customer experiences or streamlining operational alerts, upgrading to our SMS service will bring your business greater speed, reliability, and reach.
Benefits of
Kudosity SMS Software
Combine our simple user-friendly design with robust functionality for businesses of all sizes. Discover how our platform can enhance your customer engagement and increase your sales.
Dedicated Account Manager.
24/7 Global Support.
Award-winning solutions.
Direct ON-NET Connections.
ISO 27001 and SOC 2 | Type I certified.
No contracts or commitments.
100% Australian owned and managed.
Virtual numbers available.
How you can use our SMS services
Our SMS services efficiently support everything from large-scale promotions
to personalised updates and secure verifications.
Customer Support
Enhance your customer service with our SMS platform. Send instant customer support messages, manage enquiries, and maintain high customer satisfaction with ease.
Sales
Boost your sales with personalised SMS messages. Engage potential customers during the sales cycle and influence purchasing decisions.
SMS Reminders
Keep your clients informed with automated SMS reminders. Perfect for appointments, events, and important notices, so they’ll never miss out.
SMS Alerts
Send timely alerts with our SMS service. Whether it's urgent news or updates, reach your audience instantly and reliably.
Promotional Campaigns
Utilise bulk SMS marketing to broadcast major sales events or promotions, reaching a broad audience quickly.
Verification Codes
Enhance security for your users by using SMS to send real-time verification codes for account setups or transactions.
Order Updates
Keep your customers informed with automated SMS alerts about their order status, from confirmation to delivery.
How to send SMS from your business
- Web SMS
- SMS API
- Email to SMS
- SMS Integrations
Your online SMS service
Send campaigns, schedule messages, or track analytics with our online text messaging service.
Manage Contacts
Upload contact lists, include web forms, organise replies, global opt-out lists, segment your lists or stagger sending.
Set-up Keywords
Use keywords to trigger an inbound SMS campaign. Keywords may include special UTF-8 characters from over 150 languages or 1,000+ emojis.
Activate Email to Text
Send SMS replies to an email or convert email responses to text messages. Conversations will also be sorted into individual email threads.
Enterprise-grade SMS API
Choose a feature-rich SMS API that you can rely on. Our extensive documentation is designed to help developers deploy quickly with a wide selection of HTTP callbacks.
Fast Deployment
Deploy SMS fast with our quick start API docs. Perfect for developers new to SMS, or for advanced users looking for extensive features.
HTTP Callbacks
Trigger alerts for SMS deliveries or incoming messages with HTTP callbacks. Callback URLs are notified immediately after an event occurs.
Delivery Level Reports
Generate delivery-level reports with a single send-SMS call. Your DLR callback is the default URL to which we post incoming DLRs.
Send SMS from your email
Use any email client to send and receive SMS text messages as easily as an email.
Webmail Compatibility
Our Email to SMS service is activated by the universal “to” field. This means that it’s readily compatible with webmail providers, such as Gmail, Outlook, Yahoo and more.
Email SMS to Contact List
Whether you have hundreds or thousands of contacts in a list, you can deliver SMS messages directly to their mobile phones straight from your email.
X-Header Support
X-header is great for CRM systems and other integrations that use email to send our alerts.
15+ direct SMS integrations available
Through our flexible SMS API, our partners have developed direct SMS integrations for the most popular web applications.
15+ Direct Integrations
Including SalesForce, Oracle Eloqua, Responsys, Zoho.
3,000+ Zapier Integration
Including Facebook, Shopify, MailChimp, HubSpot, PipeDrive.
700+ Make Integrations
Slack, Google Calendar, Typeform, and Twitter and more.
300+ HTTP Callbacks
Use a callback to send or receive through our SMS API.
Launching an SMS campaign is simple
Upload list
Upload your list of mobile contacts. Our secure SMS service will automatically format them and exclude landlines for optimal delivery.
Compose message
Create your message on our intuitive platform or use our SMS template examples. Select your list, preview the text, test and click send.
Send and deliver results
With full delivery transparency, observe how your recipients respond to your SMS communications
The only SMS service your business needs
Reliability
Kudosity guarantees 100% delivery to carrier. All messages are sent through ON-NET connections to local carriers—there is no grey routing.
Speed
Our business SMS service is built for speed. Deliver customer messages in seconds—ideal for time-sensitive alerts, flash promotions, or important updates. With us, your message reaches your audience when it matters most.
Global reach
Reach over 114 countries securely and in line with local regulations. Kudosity simplifies global communication so you can connect with customers anywhere.
Scalable solutions
From small-scale messaging projects to large international campaigns, our platform is designed to grow with your business. Adjust your strategy as your needs evolve with API integrations and customisable messaging options.
Utilising SMS messaging to supercharge business communication
Simplify your marketing campaigns
Boost engagement with flash sales, limited-time offers, event invitations, and other targeted SMS campaigns. Personalise each message and give your customers the best possible experience.
Customer service
Improve customer satisfaction and provide quick responses to customer inquiries by using two-way SMS or automated SMS workflows to send appointment reminders, delivery updates, or support tickets.
Alerts and notifications
Keep your customers up to date with real-time alerts. Weather system updates, alerts, or emergency notices, SMS messaging delivers your critical messages instantly. What’s more, you can integrate email-to-SMS for a seamless way to send out your notifications.
Why choose Kudosity?
Kudosity stands out as a leading provider of business SMS services due to our commitment to quality, reliability, and customer satisfaction.
Trusted by 35,000+ global customers
By providing reliable and cost-effective SMS solutions, we have earned the trust of businesses worldwide, from small startups to large enterprises.
User friendly platform
Our platform is made for everyone. Businesses can manage their SMS campaigns without extensive technical knowledge, making campaign creation, list segmentation, and reporting quick and simple.
24/7 customer support
Our dedicated support team is available any time you need us. Access to expert help whenever you need it, whether you’re setting up your first SMS campaign or troubleshooting an integration.
Enterprise performance and security
Kudosity’s platform guarantees high performance and reliability, backed by ISO 27001 certification and security measures to protect your data and communications.
FAQs
Our SMS services efficiently support everything from large-scale promotions to personalised updates and secure verifications.
How can I send SMS to my customers?
Sending SMS can be made simpler using bulk SMS marketing services to send promotional messages directly to your customers at scale. Leverage timeliness and personal connection, enabling businesses to deliver offers, updates, and SMS alerts promptly. Utilising software and products for SMS allows you to reach customers anywhere at any time, making it a powerful tool for engagement.
How can I start an SMS campaign?
To begin an SMS campaign, simply login to our SMS platform. From there, you can use our SMS -marketing software to upload your contact list, create your message, select your audience and send. Our user-friendly interface makes scheduling and launching campaigns easy, ensuring your messages gets to your customers without delay.
What are best practices for SMS campaigns?
The best practices for SMS campaigns include using personalised messages, keeping the idea of your message clear and concise, and ensuring timely delivery. Use list management to upload your data and segment your lists to personalise based on behavioural data. It's also important to always include a clear call-to-action, and respect privacy by providing an easy opt-out option. For more inspiration on how to create the best SMS for your campaign, read up on a few of our favourite SMS templates.
Is your SMS compliant with privacy regulations?
When using SMS, businesses must adhere to local regulations regarding privacy. Meeting these policies means obtaining consent from customers, providing clear opt-out instructions, and securely handling customer data. Our team can help you navigate this complex and ever-changing regulatory environment.
What metrics should I track to measure the success of my SMS campaigns?
To measure the effectiveness of your SMS campaigns, you should track metrics such as delivery rates, open rates, and click-through rates (CTR). These metrics provide insights into how well your messages are received and the degree of engagement they generate. Our marketing SMS software provides analytics tools that help you monitor these metrics, allowing you to optimise your campaigns for better performance.
SMS success stories
Don't just take our word for it—our customers say it best: They've seen real improvements in engagement and sales with our SMS platform. See what a simple, well-crafted SMS campaign could do for your business.
A true game changer. Their NLP solution was the most effective marketing tool we’ve ever used for lead qualification at Uber.
Fast dedicated support. We love the local support and account management team. They're always very responsive to all our enquiries or ideas on how we can make the most of the platform.
Our first Giving Day was a success in reaching our $1M target with a two-touchpoint journey and conversational AI. We even had a $10k donation come through from an SMS touchpoint.
We started sending an SMS campaign only a month ago to 100,000+ customers and experienced a 20% increase in revenue, with increased site visits and conversions. We expect this to increase even further for Black Friday
We just completed our first conversational AI SMS pilot, it was focused on re-engaging candidates across our database that we haven’t spoken to recently. We had amazing results, over 25% of people engaged in the conversation and around 5% of those we spoke to have now re-engaged.
SMS works well with email as it has a higher open rate. Anything can happen on an event day too, so it’s also a great broadcast tool to have on hand because it’s so much quicker to prepare and send.
Our phone calls with potential talent would be on average up to 7 minutes. Productivity and efficiency improved significantly when hundreds of messages could be sent within a 10 second transaction.
We were looking for an efficient solution that allowed us to improve our ability to service our customers' needs. The implementation of conversational AI did this and more; the results proved to be a game changer.
Elevate your communication with our online SMS services.
Kickstart your SMS campaigns today and connect with more of your customers.