We envision a more connected future

Together, we’re shaping the future of customer communication, one meaningful connection at a time.

Our Story

For over 15 years, Kudosity has led the way in messaging technology and innovations that make business communications more human.

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Our Customers

Our customers seek meaningful connections with their audience, they are looking for a like-minded partner who makes it simple. Kudosity offers award-winning messaging solutions for over 35,000 businesses globally.

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Our People

We have significantly invested in our people and technology, enabling us to deliver exceptional customer experiences in communication. Today, our dedicated teams operate from multiple locations across Australia and the Philippines.

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Our Company

Our company is committed to listening to our customers and it is our mission to make business more human through conversation. With over 15 years of global messaging innovation and expertise, we've connected over 114 countries.

Our Teams

Our teams enjoy exploring new ideas, inspiring us to create innovative messaging solutions that solve complex business challenges.

  • Customer & Revenue
  • Operations
  • Product & Technology

Customer & Revenue

Our Customer & Revenue team brings together Sales, Customer Success, Technical Support, Marketing, and Business Intelligence into one powerful, integrated function. We work collaboratively to drive revenue growth, deepen customer relationships, and amplify Kudosity’s market presence.

Our goals are to:

  • Accelerate revenue growth by acquiring new customers, entering new markets, and executing bold go-to-market strategies.

  • Deliver exceptional customer experiences through proactive engagement, timely support, and insight-led lifecycle management.

  • Build a scalable, standout brand that’s known for innovation, trust, and relevance in every market we serve.

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Operations

Our Operations team is the backbone of sustainable growth and long-term value creation. We champion operational excellence across strategy, people and culture, compliance, and information security - ensuring our organisation runs smoothly and securely as we scale.

Our goals are to:

  • Drive sustainable growth through data-led financial strategy, continuous improvement, and collaborative execution across the business.

  • Strengthen organisational resilience by embedding a culture of trust, ethical leadership, and operational excellence in people, systems, and processes.

  • Safeguard our data, people, and reputation by upholding the highest standards of security, compliance, and risk management at every level.

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Product & Technology

Our P&T team is currently transforming our well established communications platform into the next generation. We pride ourselves on solving complex problems through automation, advanced AI, bi-directional messaging and our APIs.

We provide customers with elegant and intuitive solutions for direct communication through SMS and other messaging channels.

Our goals are to:

  • Transform and modernise our enterprise messaging platform.

  • Re-imagine our messaging integrations enabling our customers to scale conversations.

  • Optimise and automate campaign experience through combining our AI/ML technologies with our data and insights.

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Executive Leadership

Our leaders are committed to fostering an environment of openness and excellence, ensuring that every decision is made with integrity and strategic foresight.

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Alex Macpherson
Chief Executive Officer
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Brad Down
Chief Innovation Officer
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Victoria Whitby
Managing Director
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Tori Starkey
Director, Customer & Revenue
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Rob Hill
Director, Product & Technology
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Karen Powell
Director, Operations

Life at Kudosity

Meet our people, and read what they think makes Kudosity a great place to work.

Having come from really big corporations, it's so nice to work for a business where everybody's focused on the customer experience, and business decisions get made quickly with the customer at the forefront.

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Karin MacDonald
Lifecycle Marketing Manager

There's a lot of flexibility here and I'm able to balance my family commitments with my days collaborating with the team in office. Being supported with our flexible work environment puts us in a safe headspace, we're able to work more comfortably and not always stressing the smaller things in life.

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Ben Booth
Principal Frontend Engineer

I started at Kudosity in an entry-level sales support role, but I very quickly learnt the ins-and-outs of customer support. Because our teams work so closely together, you get to not only experience a whole bunch of job functions but get to understand the business, which then empowers you to progress.

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Amellia Marsden-Jones
Lead, Integrations Mid-Market Growth

The thing that I enjoy is that the sum is greater than the individual parts. We have different specialisations and different strengths in people; when we work together, we're literally able to do greater things than what we could do individually.

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Tom Lancaster
Head of Product

Within my first couple of months in the business, I was already owning major people initiatives and have been given a lot of freedom and trust from leadership to choose how I wanted to go about them.

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Hannah Scarpino
People & Culture Business Partner

It’s incredible because our diversity has made the business an extremely vibrant place to work. This has a huge impact on our work and one not often realised immediately.

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Mariah Rydge
Head of Operations and Compliance