Rethinking messaging as part of your CX and marketing mix

Learn how conversational AI and SMS can enhance your customer's experience and drive more revenue
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A NEW PATH TO VALUE

Join our expert panel from Google, Bastion Agency and Known as they share their experiences and latest insights how they use omnichannel marketing, conversational AI and SMS into their campaigns.
  • The growth of conversational commerce.

  • Uplifting performance with conversational AI/SMS.

  • Navigating challenging market conditions.

  • Getting the most from your Marketing and CX tech stack.

  • Creating Omnichannel experiences to improve marketing results.

  • B2B and B2C applications.

What to expect:

Scott, Karen and Tom spent -45 minutes discussing how in today’s competitive landscape, there's a need for personalised and tailored messages to your customers.

Presenters:

Speaker Photo Scott Combes
Scott Combes
Head of Public Sector Marketing
Google
Speaker Photo Karen Powell
Karen Powell
Group Chief Operations Officer
Bastion Agency
Speaker Photo Tom Lancaster
Tom Lancaster
Senior Product Manager
Kudosity

WHITEPAPER

What's inside:

  • Omnichannel Marketing

  • Interactive Content

  • Conversational Commerce

  • AI driven SMS

  • Customer Data Privacy and Protection

  • Artificial Intelligence and Machine Learning

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