Effective messaging solutions for
small businesses
Drive traffic and boost conversions with Kudosity's messaging solutions. Built for value and small business success.
Kudosity SMS
for SMBs
With high open rates, personalised messaging capabilities, and cost-effective campaigns, SMS engages customers and drives meaningful interactions.
High open rates: SMS messages have a 98% average open rate, ensuring your marketing messages are seen by your potential customers.
Cost effective way to reach more customers: SMS marketing allows you to reach a wide range of customers on their mobile phones, wherever they are.
Customer preferences: Studies show that customers prefer mobile communication. Personalised messaging helps engage with your customers in their preferred mode.
Benefits of messaging services for small business
As a fast and direct form of communication, SMS messaging helps reach customers instantly,
deliver tailored promotions, and provide updates during the customer journey.
Personalised messaging
SMS is the ideal small business marketing tool. With support from Kudosity, you can deliver tailored messaging solutions.
Global messaging solutions
Small business messaging is fast and agile. Our intelligent queuing systems prioritise traffic types and queues. We send millions of messages every day to 114+ countries.
Reporting and analytics
Small business messaging needs to be analysed and adjusted over time. We provide handset-level delivery reports (DLR), tracking open rates and clicks.
Connect with more customers
Our text messaging for small businesses is designed to support promotions, orders, and deliveries. Send order updates, follow-ups, verification codes, and appointment reminders.
Encourage feedback and positive reviews
Our text messaging service for small business makes it easy to answer questions, gather feedback, and encourage positive reviews.
Streamline enquiries with conversational AI
Create specialised chat tools powered by AI to deliver consistent messaging to common client questions.
Dynamic messaging applications for SMBs
Messaging is key communication in the customer lifecycle that supports numerous applications. No matter the size of your business, Kudosity offers personalised messaging solutions tailored to meet your unique needs.
Our platform is designed to cater to various industries, including retail and ecommerce, recruitment, automotive, and more. Kudosity has the tools to help you succeed.
Key use cases for SMS
Delivery confirmation and tracking
Keep your customers informed about their package status with real-time delivery notification and SMS parcel tracking updates. Reduce customer enquiries by proactively communicating throughout delivery process.
Order notifications and confirmations
Ensure your customers are always up-to-date with their orders by sending SMS order confirmations and SMS order notifications. This helps build trust, reduces confusion, and enhances the overall customer experience.
Emergency SMS alerts and notifications
In critical situations, timely communication is essential. Kudosity's SMS alert service enables you to quickly notify your team, customers, or stakeholders about emergencies, ensuring rapid response and minimising potential impact.
Automated appointment and payment reminders
Reduce missed appointments and late payments with our automated SMS reminder service. Schedule reminders for events, appointments, and payment due dates to ensure your clients stay on track and informed.
Bulk SMS for Marketing
Send bulk SMS marketing messages to your opted-in customer base, reaching a larger audience with a single campaign.
SMS marketing automation
Streamline your marketing by automating SMS campaigns based on customer behaviour, preferences, and triggers.
Why choose Kudosity for small business?
Kudosity is the premier choice for operations businesses seeking reliable, feature-rich, and user-friendly messaging solutions. Trusted by over 35,000 businesses, we are confident in meeting your SMS and messaging needs, no matter what they look like. Check out our Customer case studies to hear more about what our customers have to say.
100% delivery guarantee through direct connections with local carriers.
Access to high-quality virtual mobile numbers for consistent branding.
24/7 expert support from our team of specialists
Seamless integration with your existing systems and workflows.
Flexible pricing options with no long-term contracts or commitments.
What our customers say
Within the first 90 minutes, there was a 4x increase in website visitors and sales increased by 59%. What's even more exciting is the significant growth in first-time customers and returning customers.
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FAQs
How does Kudosity’s platform support small businesses?
As a small or medium-sized business owner, transform market interest into sales and keep your business running smoothly. Communication is key to this process, and our solution can help you keep on top of internal and external communications. Messaging services provide the fastest and most agile messaging tool. Create and execute campaigns with bulk SMS tools, or keep up regular communication with customers via automated SMS reminders and alerts. Ensure customers can always find an answer to basic queries with a responsive chat, powered by our conversational AI. Free up your staff for more crucial and creative tasks without losing the meaningful engagement you have with your customers.
How does Kudosity help improve customer engagement and retention for your small business?
Kudosity enhances customer engagement as SMS has a 98% open rate and higher click through rate than email. Our platform can help you integrate into your other systems, enable personalised marketing campaigns, automate customer journeys, and offers analytics to understand and respond to customer needs effectively. Personalised SMS messages help to build a more genuine connection with your customers leading to higher engagement and overall satisfaction.
Are Kudosity's messaging tools designed for SMBs?
We specialise in messaging services for small business operators. While our messaging gateway is flexible enough for businesses of any size or complexity, there's nothing we love more than simplifying communication for SMBs. Contact our team today to find out how we can tailor our solution to your business needs.
What types of messages can I send using Kudosity, and how can they enhance my marketing efforts?
Kudosity offers key features a unified communication platform, automation tools, personalised marketing, tracking and analytics, conversational AI tools to manage customer enquiries and feedback, and seamless integration with existing systems.
Send promotional messages, alerts, important updates, appointment reminders and personalise your messages such as abandoned cart to boost your sales.
How is our messaging gateway accessed?
Our enterprise-grade communications gateway has multiple access points for ease of use, customisation, and control. Through the innovative use of technology, your business can access all messages through a secure web service, flexible API, or integrated technology stack.
If you'd like to include SMS marketing for your small or medium-sized business, please contact our friendly support team.
Reach out to Kudosity today to unlock innovative
SMS solutions for your small business