Sub-Processors

Modified on: Wednesday, 2 April 2025

At Known Pty Ltd ("We", "Our", "Us"), we value your privacy and are committed to being transparent about how your data is used. To deliver our messaging services, we work with a range of service providers, known as sub-processors. These sub-processors may process your personal data on our behalf to assist us in providing our services to you. We ensure that all our sub-processors comply with stringent data protection standards to safeguard your information.

Further information can be found in the Data Processing Agreement.

Sub-processors

We use the following sub-processors to provide infrastructure and services to assist us in providing our Services to you.

Entity	Purpose	Location
Amazon Web Services	Cloud computing services	Australia
Auth0	Identity management	Australia
Facebook Messenger	Messaging platform	USA
Google Cloud Platform	Cloud computing services	USA
Google Marketing Platform	Advertising and analytics	USA
Logentries	Log management and analysis	Ireland
Mailgun	Email delivery service	USA
OpenAI	Data processing and response generation	USA
Posthog	Product analytics	Frankfurt, USA
Rackspace	Cloud computing and hosting services	Australia, USA
Salesforce	Customer relationship management and marketing automation	USA
SendGrid	Email delivery service	USA
Stripe	Payment processing	USA
Userflow	User onboarding software	USA
WhatsApp Business	Specialised messaging app	USA
Xero	Accounting software	USA
Zapier	Workflow automation	USA
Zinc	Pre-employment screening	UK