Sub-Processors
At Known Pty Ltd trading as Kudosity (“Kudosity”, “we”, “our”, or “us”), we value your privacy and are committed to being transparent about how your data is used. To deliver our messaging services, we work with a range of third-party service providers, known as sub-processors. These sub-processors may process your personal data on our behalf to assist us in providing our services to you. We ensure that all our sub-processors comply with stringent data protection standards to safeguard your information.
Further information can be found in the Data Processing Agreement.
Third parties
We use a few different third-party sub-processors to help us provide our Services to you. These sub-processors process data that you input into the services, which may include personal data.
Here we’ve set out information on who the sub-processors are, what services they provide, and the location of the sub-processors entity. These sub-processors may change over time. Check back regularly for updates.
| Provider | Purpose | Data storage location / region |
|---|---|---|
| Alaris Labs | Messaging and routing services | Australia |
| Amazon Web Services (AWS) | Cloud hosting and infrastructure | Australia |
| Atlassian | Collaboration and project management | United States |
| Atom Telecom | Telecommunications services | Australia |
| Auth0 | Identity and access management | Australia |
| Claude | Conversational artificial intelligence services | United States |
| CloudAMQP | Managed message queueing | Australia |
| Cloudinary | Media storage, processing and optimisation | Australia |
| Dialpad | Cloud communications | United States |
| Forest Admin | Operational admin interface | European Economic Area |
| Google Cloud | Cloud hosting and infrastructure | Australia |
| Google Workspace | Email and collaboration | Dynamic |
| HeyGen | AI video generation | United States |
| Kamatera | Cloud hosting and infrastructure | Australia |
| Lumin PDF | E-signature and document management | United States |
| Meta | Customer messaging and natural language processing | Asia-Pacific, United States |
| Microsoft 365 | Productivity tools | Australia |
| MongoDB | Managed database | Australia |
| Netlify | Web hosting | Australia |
| OpenAI | Conversational artificial intelligence services | United States |
| Optus | Telecommunications services | Australia |
| Oracle | Cloud and enterprise software services | Australia |
| Otter AI | Meeting transcription | United States |
| PostHog | Product analytics | United States |
| Rackspace Technology | Managed cloud hosting and support | Asia-Pacific |
| Railway | Application hosting | United States |
| Salesforce | CRM, customer support and marketing platform | Australia |
| SendGrid | Transactional email | United States |
| Sinch Mailjet | Email delivery and marketing | European Economic Area |
| Sinch Mailgun | Transactional email | United States |
| Slack | Collaboration | United States |
| Stich Data | Data pipeline | United States |
| Storyblok | Headless CMS | United States |
| Stripe | Payment processing | United States |
| Supabase | Backend and database services | Australia |
| Telstra | Telecommunications services | Australia |
| Vercel | Web/app hosting | United States |
| Veriff | Identity verification | European Economic Area |
| Vodafone | Telecommunications services | Australia |
| Vonage | Telecommunications services | Asia-Pacific |
| XConnect Services | Telecom connectivity | United States and European Economic Area |
| Xero | Accounting software | United States |
| Zapier | Workflow automation | United States |
| ZeroBounce | Email validation | European Economic Area |
| Zoom | Video conferencing | United States |
Kudosity affiliates
The following entities are members of the Known Holding Pty Ltd group and may act as sub-processors to provide support and similar services to you.
Known Pty Ltd trading as Kudosity, Australia
Aigent Pty Ltd trading as Conversr, Australia
MTMO Pty Ltd trading as MTMO, Australia
Burst SMS Pte Ltd, Singapore
Burst SMS, Inc, Philippines