Sub-Processors
Modified on: Wednesday, 2 April 2025
At Known Pty Ltd ("We", "Our", "Us"), we value your privacy and are committed to being transparent about how your data is used. To deliver our messaging services, we work with a range of service providers, known as sub-processors. These sub-processors may process your personal data on our behalf to assist us in providing our services to you. We ensure that all our sub-processors comply with stringent data protection standards to safeguard your information.
Further information can be found in the Data Processing Agreement.
Sub-processors
We use the following sub-processors to provide infrastructure and services to assist us in providing our Services to you.
| Entity | Purpose | Location |
|---|---|---|
| Amazon Web Services | Cloud computing services | Australia |
| Auth0 | Identity management | Australia |
| Facebook Messenger | Messaging platform | USA |
| Google Cloud Platform | Cloud computing services | USA |
| Google Marketing Platform | Advertising and analytics | USA |
| Logentries | Log management and analysis | Ireland |
| Mailgun | Email delivery service | USA |
| OpenAI | Data processing and response generation | USA |
| Posthog | Product analytics | Frankfurt, USA |
| Rackspace | Cloud computing and hosting services | Australia, USA |
| Salesforce | Customer relationship management and marketing automation | USA |
| SendGrid | Email delivery service | USA |
| Stripe | Payment processing | USA |
| Userflow | User onboarding software | USA |
| WhatsApp Business | Specialised messaging app | USA |
| Xero | Accounting software | USA |
| Zapier | Workflow automation | USA |
| Zinc | Pre-employment screening | UK |