Transform customer engagement using WhatsApp Business API
As a leading WhatsApp Business API provider, Kudosity empowers organisations to deliver support, notifications, promotions and automated conversations through a secure, scalable WhatsApp API for business.
WhatsApp solutions for businesses
Power your customer communications with the WhatsApp Business API, delivered securely through Kudosity. Reach customers where they’re most active, automate critical workflows, and drive deeper engagement at scale, all while maintaining full compliance and control.
Deliver relevant messages across
the entire customer lifecycle
Whether you're sending one-time passcodes, order confirmations or time-sensitive promotions, Kudosity makes WhatsApp messaging simple, scalable, and effective. Our platform supports all four standard WhatsApp template categories recognised by Meta:
Utility
Best used for:
Transactional updates customers expect and request.
Typical examples:
Shipping notifications, payment confirmations, appointment reminders.
Why it converts:
Builds trust and reduces WISMO and support tickets.
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Enhance customer interactions with advanced features
Global reach, personal touch
Reach over three billion users globally with personalised, conversational messages. WhatsApp Business enables two-way chat that feels human and immediate, increasing responsiveness and brand trust.
Rich media messaging
Send images, PDFs, videos, locations and interactive buttons that help customers act faster and understand information clearly, far beyond traditional SMS or WhatsApp SMS gateway alternatives.
Verified business profiles
Stand out with an official WhatsApp business profile. Learn more about account trust, branding and verification through our documentation on WhatsApp Verified Senders.
Two-way conversations
Enable real-time customer service, automated FAQs, AI-driven workflows and agent handovers, supporting everything from support chats to WhatsApp bulk messaging for promotions.
Kudosity's WhatsApp API Beta opportunity
Learn more about WhatsApp API best practices, onboarding and verification from the Kudosity Developers Hub:
These resources give businesses and developers a clear understanding of WhatsApp Business API capabilities, compliance and setup.
Flexible WhatsApp APIs built for every customer touchpoint
Kudosity offers multiple API options to support your operational and marketing goals, from automated alerts to high-volume WhatsApp bulk messaging.
Explore developer guides and orchestration tools in our developer portal.
This flexibility makes Kudosity the ideal system for bulk WhatsApp messaging, giving you total control over delivery, segmentation and automation.
FAQs
Can I integrate WhatsApp Business API with my existing CRM or helpdesk system?
Yes. The WhatsApp Business API integrates seamlessly with CRMs, helpdesks and workflow automation platforms through webhooks or our REST API, allowing unified customer conversations.
How long does it take to get a WhatsApp Business API number approved?
Accessing the Kudosity WhatsApp API is straightforward; however, it depends on how long it takes for Facebook to verify your Business and compliance requirements. Which usually is between 1-5 business day.
Do I need customer opt-in before sending messages on WhatsApp?
Yes. WhatsApp requires explicit opt-in, which can be collected through your website, app, SMS, QR codes or offline forms.
Is WhatsApp Business messaging secure and GDPR-compliant?
Yes. WhatsApp uses encryption to protect messages, ensuring privacy and security for both you and your customers. It also supports GDPR compliance and provides verified sender profiles for added trust.
Are there limits on how many messages I can send through the WhatsApp API?
WhatsApp uses tiered messaging limits. With strong customer engagement, your account can scale to very high daily volumes, ideal for WhatsApp bulk messaging.
How are WhatsApp message templates approved and what can they include?
Templates must meet WhatsApp policy standards and can include text, variables, media and interactive elements. Approval typically happens within minutes to hours, depending on the template length and content.
Does WhatsApp support rich media like PDFs, carousels or interactive buttons?
Yes. WhatsApp supports images, videos, documents, list menus, quick-reply buttons and interactive message types.
How does pricing work for WhatsApp Business API conversations?
WhatsApp charges per conversation window (24 hours), with rates varying by country and category, such as marketing, utility, authentication, or service conversations.
What our customers say
Within the first 90 minutes, there was a 4x increase in website visitors and sales increased by 59%. What's even more exciting is the significant growth in first-time customers and returning customers.
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Register your interest
Discuss how WhatsApp can benefit
your business today
Kickstart your WhatsApp marketing campaigns and connect with more of your customers.