

Benefits of WhatsApp for business
Explore the benefits of WhatsApp Business for enhanced customer communication with Kudosity. Learn how WhatsApp for business can boost engagement.


SMS vs. MMS: Choosing the right messaging solution for your business
Explore the key differences between SMS and MMS messaging, and learn how each can benefit your business for marketing, notifications, and engagement.


What is Omnichannel Customer Service?
What is omnichannel customer service? Discover how it works and how it compares to multichannel support for seamless customer experiences.


Omnichannel vs Multichannel: Key Differences
Understand the key differences between omnichannel and multichannel marketing. Learn how each strategy impacts customer engagement and business growth.


Utilising SMS for appointment reminders
What is omnichannel customer service? Discover how it works and how it compares to multichannel support for seamless customer experiences.


4 Templates for WhatsApp Business Messaging
Explore the top four WhatsApp Business templates: marketing, transactional, customer service, and authentication, and learn how to use them to engage...
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Boost your Black Friday sales with essential tips and 35+ SMS templates
Black Friday is just around the corner, it’s time to fine-tune your SMS marketing strategy. In 2023 a record $9.8 billion in Black Friday online sales and...


8 SMS Templates to Reactivate Peer-to-Peer Fundraisers
As a not-for-profit, some of your biggest supporters are your peer-to-peer fundraisers. Being one of your most influential advocates for your charitable...


SMS Templates: E-commerce User Experience
When people think SMS for e-commerce, the first thing that comes to mind is sales. Making the sale will always be your end goal, but if you want to focus on...