Messaging solutions for operations
Streamline your business operations and supply chain coordination with Kudosity's comprehensive messaging solutions, designed to keep you connected with your customers and informed every step of the way.
Authentic conversations with every customer
An excellent tool... we use it for our automatic text notifications. Their customer support has always been phenomenal, and their interface easy to use. We also really like the best-practice approach to anti-spam and privacy.
Glam Corner
Customisable solutions for diverse industries
Kudosity's operations solutions are highly customisable, catering to the unique requirements of various industries.
Whether you're in e-commerce, healthcare, logistics, or professional services, our messaging solutions can be tailored to meet your specific operational needs.
From Sales Operations enabling Sales teams to message customers (or each other), sending automated alerts for emergencies, or simply reducing friction in your supply chain - we can help.
Elevate your supply chain with Kudosity’s messaging alert service
Ensure a smooth, efficient supply chain with effective communication
Kudosity's automated SMS client reminders enable delivery companies to provide their customers and suppliers with real-time updates, order status, delivery schedules, and inventory information.
By leveraging the power of automated reminders, businesses can quickly and easily share critical information, such as order confirmations, delays, and other important updates, fostering transparency and trust throughout the supply chain.
Streamline business operations
with our messaging solutions
Kudosity offers a wide range of messaging features designed to optimise your business operations
Delivery confirmation and tracking
Keep your customers informed about their package status with real-time delivery notification SMS and SMS parcel tracking updates. Our comprehensive SMS delivery tracking software provides peace of mind and reduces customer enquiries by proactively communicating throughout delivery process.
Order notifications and confirmations
Ensure your customers are always up-to-date with their orders by sending SMS order confirmations and SMS order notifications. This helps build trust, reduces confusion, and enhances the overall customer experience.
Emergency SMS alerts and notifications
In critical situations, timely communication is essential. Kudosity's SMS alert service enables you to quickly notify your team, customers, or stakeholders about emergencies, ensuring rapid response and minimising potential impact.
Quality Control
Utilise SMS to streamline quality control processes, such as notifications for upcoming inspections, issue reporting, and training reminders. Ensure your team is always informed and prepared to maintain the highest standards.
Automated appointment and payment reminders
Minimise missed appointments and late payments with our automated SMS reminder service. Schedule reminders for events, appointments, and payment due dates to ensure your clients stay on track and informed.
Streamline enquiries with Conversational AI
Use our conversational AI tool to power automated chat functions. Customers can have their common questions answered without relying on a team member.
Why choose Kudosity for your operational needs?
Kudosity is the premier choice for operations businesses seeking reliable, feature-rich, and user-friendly messaging solutions. As the trusted partner to over 35,000 businesses, we are confident in meeting your SMS and messaging needs, no matter what they look like.
100% delivery guarantee through direct connections with local carriers.
Access to high-quality virtual mobile numbers for consistent branding.
24/7 expert support from our team of specialists.
Seamless integration with your existing systems and workflows.
Flexible pricing options with no long-term contracts or commitments.
Experience Kudosity's operations solutions
Unlock new levels of efficiency, engagement, and growth for your business.
Contact us today to learn more and get started.
FAQs
Comprehensive messaging solutions, designed to keep you and your customers connected and informed every step of the way.
What is Kudosity, and how can it benefit my business?
Kudosity offers reliable, scalable, and easy-to-use messaging solutions. The range of features means you can manage multiple messaging services through our platform, with access to specialist support available 24/7 for any interruptions in service. Easily integrated with your current tech stack, the easy-to-use interface means the tool can be used by a team of all skill levels.
What compliance considerations should I consider?
When using SMS, businesses must adhere to local regulations regarding privacy. Meeting these policies means obtaining consent from customers, providing clear opt-out instructions, and securely handling customer data. Our team can help you navigate this complex and ever-changing regulatory environment.
Can Kudosity integrate with my existing platforms?
Businesses looking to integrate messaging functionality into their existing tech stack can be seamlessly integrated either via our API or our integration partners. Through our API, our partners have developed direct SMS integrations for the most popular web applications on the market like Zendesk.
Does Kudosity offer support or resources to help me get started and optimise my messaging strategy?
Yes, you can talk to our team of experts, visit our Knowledgebase in Support or check out our range of articles, tools, guidebooks, on demand webinars and more found in Resources.
Customer success stories
Here’s how our SMS solutions have helped businesses with their customer communications. Discover what an SMS campaign can do for your business.
A true game changer. Their NLP solution was the most effective marketing tool we’ve ever used for lead qualification at Uber.
Fast dedicated support. We love the local support and account management team. They're always very responsive to all our enquiries or ideas on how we can make the most of the platform.
Our first Giving Day was a success in reaching our $1M target with a two-touchpoint journey and conversational AI. We even had a $10k donation come through from an SMS touchpoint.
We started sending an SMS campaign only a month ago to 100,000+ customers and experienced a 20% increase in revenue, with increased site visits and conversions. We expect this to increase even further for Black Friday
We just completed our first conversational AI SMS pilot, it was focused on re-engaging candidates across our database that we haven’t spoken to recently. We had amazing results, over 25% of people engaged in the conversation and around 5% of those we spoke to have now re-engaged.
SMS works well with email as it has a higher open rate. Anything can happen on an event day too, so it’s also a great broadcast tool to have on hand because it’s so much quicker to prepare and send.
Our phone calls with potential talent would be on average up to 7 minutes. Productivity and efficiency improved significantly when hundreds of messages could be sent within a 10 second transaction.
We were looking for an efficient solution that allowed us to improve our ability to service our customers' needs. The implementation of conversational AI did this and more; the results proved to be a game changer.
Streamline business operations with our messaging solutions
Kickstart your SMS campaigns today and connect with more of your customers.