SMS for Shopify
Professional SMS messaging for Shopify customers.
Powered by Kudosity, Australia's leading messaging platform.
Overview of our Shopify SMS integration
The Kudosity Shopify integration enables high-performance sending of SMS broadcast campaigns directly from your Shopify account.
Send high-volume messages fast for your campaigns.
Synchronise your customer segments to Kudosity lists.
Process opt-outs from Kudosity back to your Shopify customer records.
Add tracking links for direct products.
Watch delivery reporting and purchase attribution happen in real-time.
How to utilise SMS for Shopify
Turn every stage of your customer journey into a conversation:
Order confirmations
Send instant order + shipping updates so customers always know where their purchase is.
SMS marketing
Promote new drops, offers, and campaigns with targeted messages that actually get opened.
Abandoned cart
Recover lost sales with timely reminders and gentle nudges to complete checkout.
Alerts & notifications
Share back-in-stock alerts, delivery updates, and account notifications in real time.
How to use the Kudosity–Shopify SMS integration
Install the app & connect your Kudosity account
Install the Kudosity SMS app from the Shopify App Store.
Log in to your existing Kudosity account or create one.
Authorise the connection between Shopify and Kudosity.
Sync your Shopify customers & set your preferences
Choose which Shopify customer segments/lists to sync.
Map key fields (e.g. phone number, first name)
Turn on options like click tracking, revenue attribution, and any required consent settings.
Send SMS campaigns & track performance
In Kudosity, create an SMS campaign or automation using your synced Shopify segments.
Personalise messages with merge fields (name, order info, etc.) and schedule/send.
Monitor delivery, clicks, and revenue in Kudosity’s reporting to see campaign ROI.
Why choose Kudosity?
If you're looking for the best SMS API for your business, Kudosity combines performance, security, and flexibility:
Hosted locally and in compliance.
ISO27001 and SOC 2 Type II Certified.
Transparent pricing and customised plans.
Award-winning solutions.
100% Australian owned and managed.
Virtual mobile numbers.
Direct Tier 1 carrier connections only (no grey routes).
24/7 support and dedicated account managers.
Don't have a Kudosity account?
Sign up for a free 14-day trial and start sending.
FAQs
With Shopify SMS, you can boost sales and customer engagement. Easily send order notifications, promotions, and automated messages.
What can I do with the Kudosity SMS integration for Shopify?
Our Shopify integration lets you quickly send personalised SMS campaigns, automate customer notifications, abandoned cart recovery, post-purchase follow-up, sync customer lists, track conversions, and measure performance, all directly from your Kudosity account.
How can I send SMS marketing campaigns to my Shopify customers?
You can create and send targeted SMS broadcast campaigns to Shopify customer segments, including personalised fields including names, order details, and custom tags.
Does Kudosity sync my Shopify customer data?
Yes. The integration automatically syncs customer lists and segments from Shopify, including custom fields you choose to map. This ensures your segments stay up to date without manual uploads.
Who is the Shopify SMS Integration best suited for?
Shopify customers who want:
High-delivery messaging
Reliable SMS marketing
Personalised customer communication
Real-time analytics
Transparent cost control
Perfect for e-commerce, retail, DTC, and subscription brands.
Do I need a developer to set up the Shopify SMS Integration?
No. Installation is self-serve. Simply follow the setup steps on the Kudosity help page, connect your Shopify store, and map your customer fields. If you need any help or customisation, reach out to the Kudosity team.
Does the integration support automated customer messages?
Yes. Once your customer list is synced, you can trigger automated flows such as order updates, abandoned cart reminders or post-purchase messages (depending on your setup).