SMS for Shopify
Integrate SMS with your Shopify store for order updates, abandoned cart reminders and promotions. Built for Australian Shopify merchants.
Overview of our Shopify SMS integration
The Kudosity Shopify integration enables high-performance sending of SMS broadcast campaigns directly from your Shopify account.
Trigger automated messages for abandoned carts.
Send order confirmations, dispatch updates and delivery notifications.
Send high-volume messages fast for your campaigns.
Synchronise your customer segments to Kudosity lists.
Process opt-outs from Kudosity back to your Shopify customer records.
Watch delivery reporting and purchase attribution happen in real-time.
A messaging platform built for Shopify merchants
Turn every stage of your customer journey into a conversation:
Order confirmations
Send instant order + shipping updates so customers always know where their purchase is.
SMS marketing
Promote new drops, offers, and campaigns with targeted messages that actually get opened.
Abandoned cart
Recover lost sales with timely reminders and gentle nudges to complete checkout.
Alerts & notifications
Share back-in-stock alerts, delivery updates, and account notifications in real time.
How to use the Kudosity–Shopify SMS integration
Install the app & connect your Kudosity account
Install the Kudosity SMS app from the Shopify App Store.
Log in to your existing Kudosity account or create one.
Authorise the connection between Shopify and Kudosity.
Sync your Shopify customers & set your preferences
Choose which Shopify customer segments/lists to sync.
Map key fields (e.g. phone number, first name)
Turn on options like click tracking, revenue attribution, and any required consent settings.
Send SMS campaigns & track performance
In Kudosity, create an SMS campaign or automation using your synced Shopify segments.
Personalise messages with merge fields (name, order info, etc.) and schedule/send.
Monitor delivery, clicks, and revenue in Kudosity’s reporting to see campaign ROI.
Why choose Kudosity?
If you're looking for the best SMS API for your business, Kudosity combines performance, security, and flexibility:
Hosted locally and in compliance.
ISO27001 and SOC 2 Type II Certified.
Transparent pricing and customised plans.
Award-winning solutions.
100% Australian owned and managed.
Virtual mobile numbers.
Direct Tier 1 carrier connections only (no grey routes).
24/7 support and dedicated account managers.
Don't have a Kudosity account?
Sign up for a free 14-day trial and start sending.
FAQs
With Shopify SMS, you can boost sales and customer engagement. Easily send order notifications, promotions, and automated messages.
What can I do with the Kudosity SMS integration for Shopify?
Kudosity's Shopify integration lets you:
Send order confirmations, dispatch updates and delivery notifications.
Trigger automated messages for abandoned carts.
Run promotional or seasonal campaigns.
Access advanced reporting and delivery insights.
Manage all messaging in one place.
Can I track performance with Kudosity's Shopify integration?
The Kudosity integration for Shopify offers advanced analytics to track campaign performance, highlighting metrics such as:
Delivery rates
Click-through rates
Revenue per campaign
Unsubscribes
Overall ROI insights
Please note: conversions and purchase attribution are only supported for identified purchasers.
How does pricing work for SMS campaigns?
Kudosity offers transparent pricing with no hidden fees. You’ll see the exact cost of your campaign before sending, so you can stay in control of your budget. The Kudosity integration for Shopify is free.
Does Kudosity sync my Shopify customer data?
Yes. The integration automatically syncs customer lists and segments from Shopify within minutes, including custom fields you choose to map. This ensures your segments stay up to date without manual uploads.
Who is the Shopify SMS Integration best suited for?
Shopify customers who want:
High-delivery messaging
Reliable SMS marketing
Personalised customer communication
Real-time analytics
Transparent cost control
Perfect for e-commerce, retail, DTC, and subscription brands.
Is the Kudosity's Shopify SMS integration secure?
Yes. Kudosity is ISO 27001 and SOC 2 Type II certified, ensuring enterprise-grade security and rigorous controls across data handling, storage, and system operations. Also compliant with the new SMS regulations in Australia.
Do I need a developer to set up the Shopify SMS Integration?
No. Installation is self-serve. Simply follow the setup steps on the Kudosity help page, connect your Shopify store, and map your customer fields. If you need any help or customisation, reach out to the Kudosity team.
Does the integration support automated customer messages?
Yes. Once your customer list is synced, you can trigger automated flows such as order updates, abandoned cart reminders or post-purchase messages (depending on your setup).
Does the Shopify integration works with international phone numbers?
Currently, the integration is available only to Australian Shopify users. Other destinations may be considered on a case-by-case basis.
For enquiries, please contact marketing@kudosity.com
How does the Shopify SMS integration handle opt-ins and opt-outs?
Any opt-out action taken through Kudosity will automatically update the customer’s SMS subscription status in their Shopify record.
Does Kudosity offers ongoing support for Shopify merchants?
Yes, Kudosity offers ongoing support. Choose from self-service resources or contact our expert Support team. We know every second counts during high-volume events like Mother's Day, EOFY and Black Friday | Cyber Monday. For more info, contact: sales@kudosity.com