RCS Business Messaging.
Make more possible with every message.

Send RCS in supported international markets today, with SMS fallback when needed. Register your RCS Agent for free and prepare for availability in Australia.

Talk to an RCS Expert Register your RCS agent

More ways to connect.
More opportunities to engage.

SMS is a proven way to reach customers and drive action. RCS builds on that foundation, bringing branding, richer content and interactive experiences into everyday messaging.

Verified business identity

Help customers recognise your business with a verified sender profile featuring your brand name, logo and details.

Richer messaging experiences

Bring products, promotions and updates to life with images, videos, rich cards and carousels.

Actions made easier

Let customers confirm bookings, explore products, visit your website or respond with a tap.

Better engagement insights

Go beyond delivery reporting with read receipts and RCS message status updates to better understand customer engagement.

How Simple Salon uses RCS for richer appointment reminders and confirmations

"Introducing RCS has been a straightforward process with the support of the Kudosity team.

It's let us give our salons richer appointment reminders and confirmations, while SMS fallback means every client still gets the message."

Jason Edward

Founder & Director, Simple Salon

Keep what works. Add RCS when you're ready.

Whether you're already using SMS or building new messaging experiences, Kudosity makes it easier to introduce RCS into your communications.

Your existing SMS workflows, now with verified branding.

Continue sending messages through your existing Kudosity platform or SMS API. Eligible recipients can receive text-based RCS from your verified brand, with automatic SMS fallback.

No new API integration required.

Upgrade to RCS

Create richer, interactive customer
journeys.

Build branded experiences with images, videos, interactive buttons and two-way conversations using Kudosity's RCS API.

Configure SMS fallback to maintain reach when RCS isn't supported.

Explore the RCS API

Choose the right customer experience.

RCS vs MMS vs SMS comparison

Need

RCS

MMS

SMS

Help customers recognise your business

Branded business profile with your name and logo

Branding within the message’s imagery

Branded Sender ID or Virtual Mobile Number

Explain more than text alone

Images, video and richer message layouts

Images, GIFs, audio and video

Text and links

Make the next step easier

Suggested replies and action buttons

Links within the message

Links or typed replies

Present several options

Swipeable carousels, where supported

Visual content with linked next steps

Text describing the options

Understand customer engagement

Delivery and read events, plus supported interaction events

Delivery reporting where available; tracked links for engagement

Reach customers on their phones

Requires supported business messaging on the recipient’s device, app and network

Requires an MMS-capable device and carrier support

Broad mobile compatibility, including basic phones

Work without an internet connection

Requires mobile data or Wi-Fi

Generally requires mobile data; carrier-supported Wi-Fi may work

No mobile data or Wi-Fi required

Support bookings and notifications

Branded reminders with useful details and supported actions

Visual instructions, tickets and booking information

Concise confirmations, reminders and alerts

Provide an alternative delivery path

Configurable SMS fallback when RCS cannot be delivered

Not available

Can serve as the fallback channel

RCS supports richer layouts, suggested actions and read events, subject to device capabilities and the sending service. MMS adds multimedia to conventional messaging, while SMS carries text and links.

RCS is available today in selected markets.
Australia can get ready now.

Send internationally

Kudosity supports RCS in selected international markets, including the UK, France, Brazil and Mexico, with additional countries available for launch subject to approval.

Reach eligible customers with branded messaging and richer experiences, supported by Kudosity's global messaging capabilities.

Check RCS availability

Prepare for Australia

RCS for Business isn't commercially available in Australia, but you can get a head start.

Get started with RCS.
Agent registration is free.

Every business sending RCS needs a verified RCS Agent. With Kudosity, you can manage the setup and launch process through your account.

Register your Agent

Add your business details, brand identity and messaging use case.

Prepare and test

Preview your branded experience and test messages on eligible devices.

Request approval

Submit your Agent for verification and applicable network approvals with guidance from Kudosity.

Start sending

Once approved, launch RCS messaging in supported markets. Agent registration is currently free. Messaging charges apply based on your destination and agreed rates.

Turn everyday messages
into better customer experiences.

From promotions to important updates, RCS opens up new ways for customers to interact with your business.

Retail and ecommerce

Showcase products, promotions and loyalty offers with rich media and clear actions that help customers take the next step.

Travel and hospitality

Make booking confirmations, itinerary changes and service updates easier to manage through interactive messaging.

Financial services

Use verified branding for payment reminders, account notifications and customer communications.

Platforms and software

Integrate richer messaging into your applications, from onboarding and notifications to booking and customer service workflows.

Ready to bring RCS into your messaging strategy?

Start reaching customers with richer, branded messaging in supported markets today, or prepare your business for RCS in Australia.

Talk to an RCS expert Register your RCS agent

Frequently asked questions

RCS (Rich Communication Services) adds verified business identities, rich media and interactive features to supported mobile messaging apps. It works alongside SMS, enabling richer customer experiences where available.

Kudosity supports RCS in selected international markets. Availability depends on the destination country, carrier, device and Agent approval. Check our country availability guide for the latest coverage.

Commercial RCS messaging is not yet available in Australia through Kudosity. However, businesses can register their RCS Agent and begin preparing and testing ahead of availability.

Not necessarily. Kudosity's SMS via RCS option allows eligible recipients to receive text-based RCS through existing SMS workflows. For rich media and interactive experiences, businesses can use the RCS API.

Kudosity supports SMS fallback. It's automatic with SMS via RCS and configurable per message through the RCS API.

Yes. RCS Agent registration is currently free with Kudosity. Messaging charges apply once you begin sending, based on your agreed pricing.