Viber business messaging

Looking for innovative ways to connect with your customers? Viber business messaging empowers you to send personalised, high-impact messages that boost engagement and strengthen customer relationships.

What is Viber

Viber is a secure, cross-platform messaging app that allows users to send messages, make voice and video calls, and share multimedia content. With global reach, multimedia capabilities, and secure communication, Viber business messages allow you to create direct, meaningful interactions with your audience. Join over 1 billion users worldwide who trust Viber for their messaging needs.

Benefits of Viber text messaging solutions

Reliable communication

Viber business messages enable businesses to deliver time-sensitive information, transactional updates, and promotional content directly to customers' devices.

Customer engagement

Leverage Viber’s interactive features, such as multimedia-rich messages and interactive buttons, to create engaging customer experiences. Whether sharing a product video or providing a direct booking link, these capabilities make it easy to capture attention and drive action.

Cost-effective marketing

Viber messaging offers a more economical and impactful alternative than traditional SMS or email campaigns. With features like branded sender IDs and multimedia messaging, you achieve higher engagement rates while optimising marketing spend.

Secure and trusted

Viber’s end-to-end encryption ensures that your business communications remain private and secure. Customers also trust messages from verified business accounts, giving your brand credibility and fostering a sense of security.

Global reach

Viber’s extensive global reach allows you to connect with customers in diverse regions, ensuring your brand has the opportunity to scale and tap into new markets. This is particularly beneficial for businesses with an international customer base.

Key features of Viber business messages

Talk to an expert

Global Coverage

Connect with customers in various regions, expanding your brand’s reach.

Native Two-Way Communication

Support both outgoing and incoming messages for seamless interactions.

Rich Content
Capabilities

Support both outgoing and incoming messages for seamless interactions.

Extended
Statuses

Track delivery, read receipts and engagement.

Push
Notifications

Ensure visibility, even for offline users.

Why choose Viber for your business

1 Billion+ active users

Tap into a massive, engaged audience.

Secure messaging

End-to-end encryption for

sensitive communication.

Personalisation

Tailor your messages to

individual preferences.

Scalability

Suitable for businesses of all sizes, from startups to enterprises.

FAQs

What are Viber business messages?

Viber business messages are an advanced communication solution designed for businesses to engage customers with multimedia-rich, branded, and interactive messages. Use them for promotions, updates, and customer support via the user-friendly Viber app.

What is the difference between Viber business and personal?

Business Accounts: Enable many-to-one messaging, branded sender IDs, and analytics for professional communication.

Personal Accounts: Intended for individual use without advanced features like branded messaging or interactive tools.

What are business messages on Viber?

Business messages are communications sent by verified businesses to their customers.

They can include:

Promotions
Order updates
Notifications
Customer service messages

How do I turn off business messages on Viber?

To turn off business messages on Viber, open the Viber app, go to Settings, select Privacy, and disable the “Receive business messages” option. This will prevent you from receiving messages from business accounts while keeping personal messages unaffected.

What our customers say

Within the first 90 minutes, there was a 4x increase in website visitors and sales increased by 59%. What's even more exciting is the significant growth in first-time customers and returning customers.