Join our rich messaging beta:
Rich Communication Services (RCS) and WhatsApp
Build meaningful conversations that convert. Discover our messaging solutions for businesses across Rich Communication Services (RCS), WhatsApp and Viber. Designed to boost engagement, loyalty and Return On Investment (ROI).
Register your interest
What is rich messaging?
Rich messaging takes the best of SMS, enhancing it with branded visuals, instant replies, read receipts and rich media. Using channels like Rich Communication Services (RCS), WhatsApp and Viber, we make it easy to deliver conversations that feel personal, dynamic and drive performance.
RCS Messaging for Business
Rich Media Experiences
Deliver eye-catching carousels, videos and images to create dynamic app-like experiences.
Google Verification
Showcase your brand with verified sender ID, logos and colours, so customers always know it’s you.
Interactive Engagement
Drive faster responses with quick replies, suggested actions and tappable CTAs, built into the message.
Carrier-Grade Security
RCS Business Messages are encrypted and verified. Ensuring safe, reliable delivery.
Benefits of rich messaging
Richer media
Share videos, images, and rich cards right within the message, giving customers a visually engaging experience that SMS can’t match. Transforming the flat experience of SMS links.
Increased trust
Showcase your logo, brand colors, and verification checkmarks on your business profile, establishing trust with each message.
Interactive conversations
Drive stronger engagement with deeper integrations. Let your customers take immediate action, from booking appointments to making purchases, all from within their chat window.
Real-time feedback
With read receipts built-in you no longer have to wait for carrier delivery reports. Get instant insights on engagement, track message opens, and see when your messages are read.
Rich messaging features
RCS Business Messaging, WhatsApp and Viber Business offer features to boost engagement,
and are separate to the consumer solutions.
Brand verification
Build trust with customers by displaying a verified checkmark, logo, and brand colors, ensuring they recognise and engage confidently with your messages.
Rich-media support
Deliver high-impact messages with immersive media—send HD images, videos, and audio clips that make communications more engaging than standard SMS.
Customised experiences
Create branded, tailored messages with options for colors, fonts, and rich media that align with your brand, enhancing personalisation and brand recall.
Read recepits
Gain instant feedback on message status with real-time read receipts, allowing you to track opens, optimise timing, and measure engagement.
Encryption
Protect sensitive customer information with encryption between the end user and messaging platform, providing a secure channel for private or confidential messaging.
Delivery
Reach your audience reliably over IP (internet protocol), ensuring fast delivery of messages across compatible devices and networks.
Ready to start a better conversation?
Kudosity makes messaging simple, smart and more human. We're looking for partners to explore the benefits of RCS, WhatsApp and Viber.
Our API-first architecture makes it easy to integrate your existing systems.
Step One: Register
Complete the form below to register your interest.
Step Two: Accept
If successful you’ll receive an email inviting you to participate, along with further instructions.
Step Three: Test
As carriers enable RCS in each region, you’ll have exclusive access to test.
Ready for more in-depth messaging insights?
Discover 2025 messaging trends with this free guide, offering insights on how to reach more customers, boost engagement, and stay compliant with Australian privacy laws
Frequently asked questions
What is rich messaging?
Rich messaging channels like RCS, WhatsApp and Viber are an evolution of SMS, offering dynamic experiences within messaging apps. It enables brands to send messages enriched with high-resolution images, videos, carousels, and interactive buttons, all under a verified sender profile. This approach enhances customer trust and engagement without requiring additional app downloads.
How do rich messaging channels differ from traditional SMS?
Unlike SMS, which is limited to plain text and basic media, rich messaging channels like RCS support rich media content, interactive elements (quick replies, suggested actions) and real-time analytics (read receipts). Additionally, RCS messages are sent from a verified brand profile, enhancing credibility and customer confidence.
Is RCS compatible with all devices?
RCS is natively supported on most Android devices through the default messaging app. With the introduction of iOS 18, Apple has also begun supporting RCS, expanding its compatibility across major mobile platforms. However, availability may vary based on carrier support and regional deployments.
What are the primary use cases for RCS Business Messaging?
RCS is ideal for sending transactional notifications, promotional campaigns, appointment reminders and customer support messages. Its rich media capabilities and interactive features make it suitable for enhancing customer engagement and driving conversions.
How secure is RCS messaging?
RCS messages are transmitted over secure IP channels with encryption between the sender and the messaging platform. While end-to-end encryption is being implemented in newer RCS specifications, current deployments focus on transport layer security to protect message integrity.
Can I integrate RCS and WhatsApp messaging into my existing systems?
Yes, Kudosity offers an API-first approach, enabling seamless integration of RCS and WhatsApp Business Messaging into your existing workflows and applications. Our platform supports scalable messaging solutions tailored to your business needs.
How do I get started with Kudosity's rich messaging solutions?
To get started with Kudosity’s rich messaging solutions including advanced features like Rich Communication Services (RCS), WhatsApp, and multimedia messaging follow these steps:
Register your interest for Rich Messaging. Kudosity’s rich messaging solutions, particularly RCS, are available through an exclusive Beta program.
You can register your interest by completing the registration form to be considered for participation.
If accepted, you’ll receive an invitation and further instructions via email
Resources
Learn how other businesses are using channels like RCS Business Messaging and WhatsApp Business to better engage and convert.
