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Integrating Kudosity with Shopify empowers your store to reach customers in the moments that matter most, whether it’s a reminder about a forgotten basket, a dispatch update, or a limited-time offer. By combining Shopify’s ecommerce power with Kudosity’s SMS tools, you can create timely, personalised touchpoints that drive action, build loyalty, and ultimately boost revenue.
Getting Started
Q. What can I do with Kudosity's SMS+ Shopify integration?
Our Shopify integration lets you quickly send personalised SMS campaigns, automate customer notifications, abandoned cart recovery, post-purchase follow-up, sync customer lists, track conversions, and measure performance, all directly from your Kudosity account.
Q. Do I need a developer to set up the integration?No. Installation is self-serve. Simply follow the setup steps on the Kudosity help page, connect your Shopify store, and map your customer fields. Here’s our step by step set-up guide
For advanced users, robust API access is available.
Q. Can I integrate more than one store?
Currently we only support one integration per account. We don't support separating store data within a single account.
Q. How quickly does Shopify data sync with Kudosity?
Most Shopify data syncs within minutes. Bulk uploads involving larger data sets, over 500,000+ records, may take slightly longer to process.
Q. What can I do with the integration?
You can:
Send order confirmations, dispatch updates and delivery notifications.
Trigger automated messages for abandoned carts.
Run promotional or seasonal campaigns.
Access advanced reporting and delivery insights.
Manage all messaging in one place.
Q. Can I customise the messages?
Absolutely. Use our templates or craft your own. Personalise content with Shopify dynamic fields (like customer name, order number or discount codes).
Q. Does it support international messaging?
Yes. Kudosity supports global SMS delivery, so you can reach your customers wherever they are.
Q. Is the Shopify SMS integration secure?
Yes. Kudosity is ISO 27001 and SOC 2 Type II certified, ensuring enterprise-grade security and rigorous controls across data handling, storage, and system operations.
Q. How reliable is delivery?
Very. Kudosity is built for scale and speed. Whether you’re sending one message or a million, you’ll benefit from strong throughput and accurate delivery receipts.
Q. Can I see how my campaigns are performing?
You’ll be able to track:
Delivery rates
Click-through rates
Revenue per campaign
Unsubscribes
ROI insights
Q. Can I manage multiple brands or regions?
Yes. Kudosity supports multi-account management, ideal for segmenting by brand, region or team.
Q. How does pricing work for SMS campaigns
Kudosity offers transparent pricing with no hidden fees. You’ll see the exact cost of your campaign before sending, so you can stay in control of your budget.
Q. Is ongoing support available?
Yes. Choose from self-service resources or contact our expert Support team. We know every second counts during high-volume events like Mother's Day, EOFY and Black Friday | Cyber Monday.
If you're ready to elevate your retention strategy and turn occasional shoppers into passionate fans, Kudosity’s SMS integration is the key to unlocking your next level of growth.
Get ready for Australia’s SMS Sender ID Registry
From July 2026, Sender ID registration will be required. ACMA’s final steps are still in progress, but Kudosity will keep you informed and help you be ready when registration opens.
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