Messaging your
customers click
Burst SMS is now Kudosity
From now on, Burst SMS will be known as Kudosity.
You’ll still enjoy the same great value, now with enhanced conversational messaging solutions.
Scale conversations and create
better customer experiences
We are Kudosity the premier messaging solution designed to transform how you engage with your customers. At the core of Kudosity is a full toolbox of solutions tailored to elevate your messaging strategy to new levels of engagement.
Direct Connections
Secure 100% SMS delivery to carrier guarantee. All messages are sent through ON-NET connections to local carriers—no grey routing.
Want to increase conversions by up to 500%?
Our conversational AI solutions demonstrate average conversion rates between 50-500%. Based on customer case studies across various industries.
Dedicated Account Manager and 24/7 Support
With expertise you can count on, we can help you navigate the complex regulatory landscape and assist with campaign set up and optimisation. Our friendly support team is on hand 24 hours a day, 7 days a week.
Award-winning solutions
We offer award-winning solutions, so you can create personalised relationships at scale. Find out how - we can help grow your business.
Direct Connections
Secure 100% SMS delivery to carrier guarantee. All messages are sent through ON-NET connections to local carriers—no grey routing.
Want to increase conversions by up to 500%?
Our conversational AI solutions demonstrate average conversion rates between 50-500%. Based on customer case studies across various industries.
Dedicated Account Manager and 24/7 Support
With expertise you can count on, we can help you navigate the complex regulatory landscape and assist with campaign set up and optimisation. Our friendly support team is on hand 24 hours a day, 7 days a week.
Award-winning solutions
We offer award-winning solutions, so you can create personalised relationships at scale. Find out how - we can help grow your business.
Our messaging solutions
Kudosity offers a comprehensive suite of messaging solutions designed to help businesses of all sizes connect with their customers and drive engagement across various industries.
- SMS
- MMS
- RCS
Your all-in-one platform for SMS
Reliability
Kudosity guarantees 100% delivery to the carrier.
Speed
Deliver customer messages in seconds—ideal for time-sensitive alerts, flash promotions, or important updates.
Global reach
Reach over 114 countries securely and in line with local regulations.
Scalable solutions
Adjust your strategy as your needs evolve with API integrations and customisable messaging options.
Tailoring MMS Marketing for your business
Grab attention
Your MMS messages can include images or short videos that are more compelling than just text alone.
Boost engagement
People are naturally drawn to visual content such as MMS, leading to better engagement rates for your campaigns.
Create lasting impressions
Multimedia helps your messages stand out. Customers who recall your brand are more likely to choose you over competitors.
Add WhatsApp to your omnichannel strategy
Consistent customer experience
Create a unified brand experience with SMS, MMS and WhatsApp.
Increased accessibility
Reach customers globally on the messaging app they prefer to use.
Streamline communications
Use WhatsApp to send timely updates, customer support, and personalised marketing messages.
Global reach
WhatsApp’s extensive user base allows you to connect with customers from all over the world.
Leverage RCS messaging for your business
Dynamic conversations
With RCS, your messages come alive with read receipts and typing indicators, making conversations feel more true and engaging.
Rich-media
Go beyond text by sending high-quality photos, GIFs, videos, and audio messages, which can all be viewed directly within the messaging interface.
Interactive Customer Experiences
RCS allows for interactive elements like buttons and carousels, enabling customers to make reservations, confirm appointments, and browse products within their messaging app.
Quick start solutions driven by AI
Kudosity's Conversational Messaging brings artificial intelligence to your customer communications, enhancing customer experience and business efficiency.
Lead Qualification GROWTH
Reduce the costs of your telemarketing program by focusing on the right targets. Kudosity’s strategic Pre-Calling program warms up your prospects and identifies your high propensity leads.
Recover Failed Payments PAYMENT
Over $118 billion in fees, labour, and lost revenue were directly attributed to failed payments in 2020. Kudosity's failed payment solutions efficiently correct data records through personalised automations.
Convert to Email RETENTION
Most companies are going paperless as mail can be costly, time consuming and increases the carbon footprint of a company. Kudosity reduces the burden of updating customer records to help make the switch easier.
P2P fundraising GROWTH
Nurture your 1:1 relationships with donors to create long lasting, regular donation programs. Our automated conversations retain a highly personalised and human touch.
Why choose Kudosity?
Our platform enables communication on a large scale, with a 100% SMS delivery rate to carriers. You can trust in our service to perform, giving you peace of mind and letting you focus on your business objectives.
Real connections that matter
At Kudosity, we understand the importance of genuine relationships. By offering competitive pricing and direct carrier connections, we ensure you have a direct line to those who matter most—your customers. This simple approach makes communication straightforward and improves customer experiences, building loyalty and trust.
Reliable service, guaranteed
We all want to speak with others we connect with. Leverage the power of automation without compromising customer experience in a more human way. Build stronger relationships by having more human conversations.
Innovative solutions that deliver
Our award-winning conversational messaging tools are crafted to give your customers an outstanding experience. These innovations aren't just impressive on paper; they bring real business results by boosting profits. Whether it's drawing more customer engagement or enhancing your earnings, our solutions bring clear benefits.
Security you can trust
In the digital world, security is crucial. When it comes to protecting your data and communications, we don't mess about. Our strong security steps and protocols, including ISO27001 certification, mean your data and communications are well-protected, meeting the highest international standards. We comply with GDPR and SOC 2 | Type II, ensuring your information is secure.
Dedicated support 24/7
Navigating the complex landscape of digital messaging can be challenging, but you don't have to navigate it alone. Our dedicated support team is available around the clock to help you get the most from our platform and elevate your business to new heights.
What our customers say
A true game changer. Their NLP solution was the most effective marketing tool we’ve ever used for lead qualification at Uber.
Fast dedicated support. We love the local support and account management team. They're always very responsive to all our enquiries or ideas on how we can make the most of the platform.
Our first Giving Day was a success in reaching our $1M target with a two-touchpoint journey and conversational AI. We even had a $10k donation come through from an SMS touchpoint.
We started sending an SMS campaign only a month ago to 100,000+ customers and experienced a 20% increase in revenue, with increased site visits and conversions. We expect this to increase even further for Black Friday
We just completed our first conversational AI SMS pilot, it was focused on re-engaging candidates across our database that we haven’t spoken to recently. We had amazing results, over 25% of people engaged in the conversation and around 5% of those we spoke to have now re-engaged.
SMS works well with email as it has a higher open rate. Anything can happen on an event day too, so it’s also a great broadcast tool to have on hand because it’s so much quicker to prepare and send.
The conversational SMS journey allows us to give customers the flexibility to choose when they want to be contacted. It’s improved our contact strategy by reducing unnecessary calls and resulted in a 53% engagement rate.
Our phone calls with potential talent would be on average up to 7 minutes. Productivity and efficiency improved significantly when hundreds of messages could be sent within a 10 second transaction.
We were looking for an efficient solution that allowed us to improve our ability to service our customers' needs. The implementation of conversational AI did this and more; the results proved to be a game changer.
Latest News
We embrace diverse lifestyles and find unique ways to balance existing commitments.
Based on the case studies below, we've helped customers uplift their conversion rates from 50-500%.
Conversr 'Primed' Campaign Results from the engagement journey, we are achieving benchmark results of 52% of people engaging in the journey, with an average 25% – 30% of leads who went into the program being selected for calling based on their Conversr Propensity Score.
For the 20 – 30 charities who implemented the program, we were able to achieve a sustainable telemarketing conversion rate of 6.5% - 10%. This is compared to the Control of 1.5% (which would render the data set unviable). As a result, we were able to deliver an innovative product that effectively unearthed new leads within their previously dormant data universe. Uber Singapore (website case study) 74% increase in contact rates, 82% increase in conversions and a 24,900% increase in screening speed for new driver qualification.
Wine Selectors (website case study) uplifted conversion rate to 51%, and response rate to 68%.