Burst SMS is now Kudosity
Smarter messaging to stand out,
drive engagement and boost ROI
At Kudosity, we’ve evolved beyond SMS - offering a smarter, broader suite of messaging solutions built to drive deeper engagement and higher ROI.
We're here to help businesses connect with customers in more meaningful ways, with modern tools designed for real results.
Whether you’re a business owner, marketer, or operations lead, messaging solutions help you:
Boost engagement with instant messages with 98% open rate and high CTR (average 10%).
Capture attention with personalised relevant communication.
Maximise ROI with actionable insights and automation.
Track your campaign performance and measure results.
Send campaigns fast - launch an SMS campaign in under 10 minutes.
Automate and personalise your campaigns at scale with Bulk SMS messaging.
Kudosity’s messaging solutions
Our messaging solutions help businesses connect, engage, and drive results across all industries.
The only SMS service your business needs
Reliability
100% delivery to carrier guarantee.
Speed
Instant messaging for urgent alerts and promotions.
Global Reach
We deliver globally to 114+ countries
Scalable solutions
Flexible APIs and customisable messaging.
Great value messaging. Our price beat guarantee
Whether you’re sending a few messages or thousands, we offer flexible pricing to suit your business needs. Choose from pay-as-you-go, prepaid, or customised high-volume plans. And with our Price Beat Guarantee, you’ll always get the best deal. Talk to our team for a tailored quote today.
Why Kudosity?
Our dedication to making business communication more human with seamless messaging solutions puts us at the top of our industry. Here's what sets us apart:
Security you can trust
Enterprise-grade infrastructure, data sovereignty, and compliance. Ensure your messages and your customers are protected.
Reliability at scale
Messages are delivered with industry-leading uptime and delivery speeds. Built to scale with your business. Send bulk SMS messages.
Service that goes further
We’re not just a platform, we’re a partner. Our expert team supports you every step of the way, from onboarding to optimisation with 24/7 support you can count on.
Performance that delivers
With smarter targeting, real-time insights, and automation, Kudosity helps you to cut through the competition, stand out and drive real ROI.
What our customers say
Within the first 90 minutes, there was a 4x increase in website visitors and sales increased by 59%. What's even more exciting is the significant growth in first-time customers and returning customers.
A true game changer. Their NLP solution was the most effective marketing tool we've ever used for lead qualification at Uber.
Fast dedicated support. We love the local support and account management team. They're always very responsive to all our enquiries or ideas on how we can make the most of the platform.
Our first Giving Day was a success in reaching our $1M target with a two-touchpoint journey and conversational AI. We even had a $10k donation come through from an SMS touchpoint.
We started sending an SMS campaign only a month ago to 100,000+ customers and experienced a 20% increase in revenue, with increased site visits and conversions. We expect this to increase even further for Black Friday
We just completed our first conversational AI SMS pilot, it was focused on re-engaging candidates across our database that we haven't spoken to recently. We had amazing results, over 25% of people engaged in the conversation and around 5% of those we spoke to have now re-engaged.
SMS works well with email as it has a higher open rate. Anything can happen on an event day too, so it's also a great broadcast tool to have on hand because it's so much quicker to prepare and send.
The conversational SMS journey allows us to give customers the flexibility to choose when they want to be contacted. It's improved our contact strategy by reducing unnecessary calls and resulted in a 53% engagement rate.
Our phone calls with potential talent would be on average up to 7 minutes. Productivity and efficiency improved significantly when hundreds of messages could be sent within 10 seconds.
We were looking for an efficient solution that allowed us to improve our ability to service our customers' needs. The implementation of conversational Al did this and more; the results proved to be a game changer.
Easy SMS integrations with
your existing Tech Stack
Kudosity easily integrates with your existing systems, offering 15+ direct integrations with platforms like Salesforce, Oracle, and Zoho. Access 7,000+ Zapier integrations, connecting with tools like Facebook, Shopify, MailChimp, and more.
Plus, our flexible API allows you to build custom SMS solutions directly within your applications, with full developer resources for easy setup. Streamline your customer communication across channels.
Let’s keep the conversation going
If you knew us as Burst SMS - Welcome back.
If you’re new here - Welcome you’re in good company.
Ready to see what Kudosity can do for your business?
FAQs
Why did you rebrand from Burst SMS to Kudosity?
We rebranded to better reflect what we truly stand for in helping businesses build meaningful relationships through simplified, human messaging. Burst SMS served us well, but our customers needed more than just SMS — they needed a smarter, more unified way to connect. Kudosity represents that evolution. It’s a platform designed for modern engagement, combining our technical roots with fresh innovation and customer-first thinking. The name may be new, but our focus remains the same — delivering messaging experiences your customers love.
You can learn more about the rebrand here - https://kudosity.com/resources/news/known-announces-rebrand-as-kudosity
Is Kudosity and Burst SMS the same company?
Yes, Kudosity is the new brand name for Burst SMS. You’ll get the same trusted platform, 24/7 local support team, and commitment to quality that’s served over 35,000 businesses globally for 15+ years. We’ve evolved the brand to better reflect our expanded vision - helping you deliver smarter, results driven messaging with ease.
Did anything change with your product or platform?
No major changes, everything you have come to rely on is still available. Your account, integrations, and workflows remain the same. We’re actively enhancing the customer experience and expanding our messaging capabilities, with WhatsApp, RCS and richer messaging options like arousels, videos and GIFs - all designed to help you engage better with your customers.
Is your Kudosity SMS platform compliant with privacy regulations?
A: When using SMS, businesses must adhere to local regulations regarding privacy. Meeting these policies means obtaining consent from customers, providing clear opt-out instructions, and securely handling customer data. Our team can help you navigate this complex and ever-changing regulatory environment.
Kudosity is ISO 27001:2022 certified and SOC 2 Type II compliant. We’ve also maintained our strict data handling policies to keep your data safe and compliant.
Are you still an Australian-owned company?
Yes, Kudosity is still 100% Australian-owned, with local support teams and infrastructure. That means faster, more responsive service from people who understand your business, local compliance, and industry needs. Your data stays onshore, protected by strict Australian privacy standards.
I’m seeing other companies advertising under the name “Burst SMS”, is that you?
No, if you’re seeing ads from other companies using the name “Burst SMS” they’re not us. Kudosity is the original Burst SMS team, rebranded to reflect our expanded vision and smarter messaging solutions. To ensure you’re dealing with the same trusted platform and 24/7 support team, always look for “Kudosity (formerly Burst SMS)”.
How can I send SMS to my customers?
Sending SMS can be made simpler using bulk SMS marketing services to send promotional messages directly to your customers at scale. Leverage timeliness and personal connection, enabling businesses to deliver offers, updates, and SMS alerts promptly. Utilising software and products for SMS allows you to reach customers anywhere at any time, making it a powerful tool for engagement.
What are the best practices for SMS campaigns?
The best practices for SMS campaigns include using personalised messages, keeping the idea of your message clear and concise, and ensuring timely delivery. Use list management to upload your data and segment your lists to personalise based on behavioural data. It's also important to always include a clear call-to-action, and respect privacy by providing an easy opt-out option. For more inspiration on how to create the best SMS for your campaign, read up on a few of our favourite SMS templates.
What metrics can I use to track the success of my SMS campaign?
To measure the effectiveness of your SMS campaigns, you should track metrics such as delivery rates, open rates, and click-through rates (CTR). These metrics provide insights into how well your messages are received and the degree of engagement they generate. Our marketing SMS software provides analytics tools that help you monitor these metrics, allowing you to optimise your campaigns for better performance
What is your Kudosity SMS pricing?
Whether you’re sending a few messages or thousands, we offer flexible pricing to suit your business needs. Choose from pay-as-you-go, prepaid, or customised high-volume plans. And with our Price Beat Guarantee, you’ll always get the best deal. Talk to our team for a tailored quote today.
Based on the case studies below, we've helped customers uplift their conversion rates from 50-500%.
Conversr 'Primed' Campaign Results from the engagement journey, we are achieving benchmark results of 52% of people engaging in the journey, with an average 25% – 30% of leads who went into the program being selected for calling based on their Conversr Propensity Score.
For the 20 – 30 charities who implemented the program, we were able to achieve a sustainable telemarketing conversion rate of 6.5% - 10%. This is compared to the Control of 1.5% (which would render the data set unviable). As a result, we were able to deliver an innovative product that effectively unearthed new leads within their previously dormant data universe. Uber Singapore (website case study) 74% increase in contact rates, 82% increase in conversions and a 24,900% increase in screening speed for new driver qualification.
Wine Selectors (website case study) uplifted conversion rate to 51%, and response rate to 68%.