SMS for booking confirmations
Whether you're in healthcare, retail, or service delivery, Kudosity helps you reduce costly no-shows through a secure, API-first messaging platform trusted across Australia and beyond.
Reduce no-shows and streamline operations
Every missed appointment is lost revenue. With traditional booking systems, confirmations can be unreliable or easily overlooked. Kudosity’s SMS booking confirmation system ensures every customer gets a clear, timely reminder, helping clinics, salons, and service teams minimise no-shows and maximise efficiency.
Build for Ops Managers, CX Leads, and Product Managers
With Kudosity, you get more than just bulk messaging; you get a scalable, API-first platform that makes SMS fast, reliable, and simple.
Automate SMS booking confirmation
Instantly send branded, personalised SMS confirmations for appointments and bookings.
Drive operational efficiency
Reduce manual admin, fill last-minute cancellations, and track attendance with real-time engagement analytics.
API integration
Easy to integrate with your existing systems, or use our flexible API to build custom SMS solutions directly within your applications.
Easy setup
Launch from our web platform or via robust API integration, well-documented with full technical support.
24/7 expert support
Talk to real humans, anytime. No bots, no scripts, just instant help when you need it most.
Trusted uptime
99.9% platform reliability and direct, high-speed SMS delivery routes within Australia or worldwide.
Seamless booking confirmations for appointment-driven industries
Kudosity supports SMS booking and confirmation flows for:
Healthcare
Enable two-way SMS for fast rescheduling or cancellations, reducing downtime for front-desk teams and improving clinical productivity.
Beauty and wellness
Fill appointment slots faster by notifying customers instantly of available sessions or last-minute openings through targeted SMS.
Education
Reduce manual calls with real-time SMS confirmations for class bookings and administrative meetings, improving engagement with students and families.
Trade and field services
Notify users of outages or updates across large audiences in seconds.
Corporate and internal
Equip HR or operations with bulk reminders for scheduled interviews, training, or internal appointments.
Compliance and deliverability
We take compliance seriously, so you don’t have to stress. Kudosity is built with regional and global standards in mind, including:
Data privacy and consent management
Local sender ID regulations and opt-out support
Smart throttling for peak reliability
Delivery routing tailored for maximum reach
Whether you're sending in Australia or globally, your messages land securely and reliably.
Booking platform-ready. Developer-friendly.
Fast, flexible API documentation and full integration support for product and engineering teams.
EST API with webhook support
SDKs and sample code for quick setup
Real-time reporting and delivery tracking
SLA-backed uptime guarantee
Multi-account setup for operational control
Seamless integration with existing systems
Built to perform. Backed by people who care.
We don’t believe in ticket numbers or long wait times. When you need a hand, our friendly team is ready 24/7 to help, whether you’re just getting started or sending at a serious scale.
Ready to transform your booking workflow?
Get started with a 14-day free trial or book a quick demo with one of our messaging experts. No jargon. No pressure. Just possibilities.
Prefer a walkthrough? Book a quick chat with our team and we’ll guide you through.
FAQs
How does an SMS booking system work?
An SMS booking system automates confirmations, reminders, and updates for appointments via text message. Kudosity’s SMS booking system integrates with your scheduling platform or can be launched from our Kudosity app. Learn how our automated SMS system supports this use case.
Can I customise each SMS booking confirmation message?
Yes! Insert names, times, and locations using template fields to create personalised, branded confirmations. Start your 14-day SMS trial to see it in action.
What’s the best platform to send reliable SMS confirmations?
The best SMS platform offers fast delivery, robust compliance, developer flexibility, and real human support. Kudosity checks every box, with high-speed bulk SMS routes, regional compliance expertise, and 24/7 local support.
Does this work for SMS appointment booking outside Australia?
Yes. Kudosity supports international SMS delivery with direct carrier routes and global compliance features. Whether you're sending OTPs globally or just delivering booking confirmations in Australia, we ensure your messages arrive reliably. Check out our global delivery list.
Is Kudosity compliant with Australian privacy laws?
Absolutely. Data is hosted securely in Australia, and we follow strict SMS and data privacy regulations. See our security certifications.
Can I integrate with my existing booking software?
Yes. Kudosity’s API supports fast integration with leading booking platforms, or you can operate directly from our web dashboard. Learn more about Kudosity's integrations.
What our customers say
Within the first 90 minutes, there was a 4x increase in website visitors and sales increased by 59%. What's even more exciting is the significant growth in first-time customers and returning customers.
A true game changer. Their NLP solution was the most effective marketing tool we've ever used for lead qualification at Uber.
Fast dedicated support. We love the local support and account management team. They're always very responsive to all our enquiries or ideas on how we can make the most of the platform.
Our first Giving Day was a success in reaching our $1M target with a two-touchpoint journey and conversational AI. We even had a $10k donation come through from an SMS touchpoint.
We started sending an SMS campaign only a month ago to 100,000+ customers and experienced a 20% increase in revenue, with increased site visits and conversions. We expect this to increase even further for Black Friday
We just completed our first conversational AI SMS pilot, it was focused on re-engaging candidates across our database that we haven't spoken to recently. We had amazing results, over 25% of people engaged in the conversation and around 5% of those we spoke to have now re-engaged.
SMS works well with email as it has a higher open rate. Anything can happen on an event day too, so it's also a great broadcast tool to have on hand because it's so much quicker to prepare and send.
The conversational SMS journey allows us to give customers the flexibility to choose when they want to be contacted. It's improved our contact strategy by reducing unnecessary calls and resulted in a 53% engagement rate.
Our phone calls with potential talent would be on average up to 7 minutes. Productivity and efficiency improved significantly when hundreds of messages could be sent within 10 seconds.
We were looking for an efficient solution that allowed us to improve our ability to service our customers' needs. The implementation of conversational Al did this and more; the results proved to be a game changer.
Ready for more in-depth messaging insights?
Discover 2025 messaging trends with this free guide, offering insights on how to reach more customers, boost engagement, and stay compliant with Australian privacy laws
