SMS automation
software for business
communications

Streamline your communications by triggering messages regularly, across timezones, or based on customer actions with advanced messaging automation.

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How you can leverage our SMS software

Streamline your operations by automating SMS campaigns to save time, increase efficiency, and improve customer satisfaction.

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Task automation

Automate messages based on customer actions increase efficiency and reduce the manual workload for your marketing team.

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Programmed sequences

Send a series of messages based on key dates for your customers such as anniversaries or membership milestones.

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Reminders

Minimise no-shows to your events or appointments using automated appointment reminders.

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Conversion tracking

All conversations are designed to strategically optimise conversions, including features such as follow-ups to customers with abandoned carts.

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Customer journeys

Deliver an AI-powered customer experience that builds strong brand loyalty. Increase your revenue with personalised relationships at scale.

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Tracking and analytics

Track results of your marketing campaigns with our tools - gain insights from data to improve engagement.

How Kudosity helps a range of

industries with text automation

Retail & e-commerce

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Boost customer engagement by sending personalised promotions, order confirmations, and shipping updates instantly.

Offer special deals based on what customers like, reducing abandoned carts and improving your customer experience. Automated alerts for order status and deliveries keep everything running smoothly and build trust with your customers.

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FAQs

What is SMS automation, and how does it work?

SMS automation refers to sending pre-written SMS communications based on specific triggers or schedules. When a certain customer action or specific date arises, the software reacts by automatically sending message sequences.

What are the main features of Kudosity's automation software?

Kudosity's automation software lets you send and receive SMS, manage replies, and handle opt-outs swiftly. You get transparent delivery reports for all SMS sent. Trigger sequences based on customer interactions like responding to keywords or criteria, enhancing engagement and tailoring communications effectively.

How can I integrate Kudosity's automation tools with my existing marketing tools?

Kudosity's SMS automation platform is designed to integrate seamlessly with your business' current marketing tech stack. Our team will work alongside you to ensure a smooth-sailing integration process.

What compliance measures should I consider when implementing SMS automation?

When utilising SMS automation in your business, you must consider some compliance measures, such as adhering to local privacy and mass communication regulations. Your business will need to obtain consent from customers, provide easy-to-follow opt-out instructions, and ensure you manage customer data securely, ensuring their privacy.

How can I track the performance of SMS automation campaigns with Kudosity?

Kudosity's SMS automation software provides tracking and analytics, allowing you to monitor the performance of your text campaigns as they are rolled out. You can track metrics such as delivery rates, open rates, click-through rates, and conversion rates to optimise your SMS automation marketing.

What our customers say

Within the first 90 minutes, there was a 4x increase in website visitors and sales increased by 59%. What's even more exciting is the significant growth in first-time customers and returning customers.

Gemma Crowe
Gemma Crowe
Owner & Director, Infamous Swim

Ready for more in-depth messaging insights?

Discover 2025 messaging trends with this free guide, offering insights on how to reach more customers, boost engagement, and stay compliant with Australian privacy laws

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